Source: The Atlantic
quote: First amendment rights have to do with citizens and their relationship to the government, not private business.
quote: Lying about someone's business is defamation
quote: company has the right to legally hold liable those that publicly defame them.
quote: back on topic, to actively lie about someone (or entity) publically so as to cause damages.
quote: Joe Shmo is no more or less deserving of justice than President Obama.
quote: These guys and their "interpretations" of the First Amendment are a bit off. Nothing in there makes it legal to stifle speech on a third party website.
quote: Yelp has no legal obligation to provide names or IP addresses until that happens.
quote: Indeed, an extra half-star rating caused a restaurant's 7pm bookings to sell out on from 30% to 49% of the evenings it was open for business.Significantly, the two economists found that the increase in trade happened without any change in prices or the quality of food and service, confirming that it was the reviews that brought in the new customers.
quote: How do online consumer reviews affect markets for experience goods? Using a novel dataset consisting of reviews from the website Yelp.com and revenue data from the Washington State Department of Revenue, I present three key findings: (1) a one-star increase in Yelp rating leads to a 5-9 percent increase in revenue, (2) this effect is driven by independent restaurants; ratings do not affect restaurants with chain affiliation, and (3) chain restaurants have declined in revenue share as Yelp penetration has increased.
quote: One one hand Yelp and all review sites are full of BS comments.
quote: Yelp has already appealed the decision, saying that Hadeed Carpet Cleaning needs to bring more evidence to the table that these are not actual customers before it receives such information. Also, Yelp thinks there should be proof that the comments caused any harm to business.
quote: Yelp Court-Ordered to Reveal Identities of 7 Reviewers