Letter to David Hyman by Brian Fung
Sources: Verizon to Netflix via Scribd, The Washington Post, Quartz
quote: When customers called and complained about their QOS, Netflix should have informed their users that their ISP was at fault, and then customers would complain to Verizon or Comcast instead.
quote: Meanwhile, here's an example of a GOOD ISP:Sonic.net CEO: Tiered Pricing ‘Doesn’t Make Sense’ISP Preps Flat-Rate $40 1-Gig/Voice Combo In California
quote: ...but that was the only reason I could figure out why Comcast was failing to deliver the advertised speeds I had paid for.
quote: Once your data leaves the ISP there are no guarantees, and that is where the "up to" comes from.
quote: WHATEVER the various circumstances are, the only logical manner in which to advertise and sell internet services that doesn't abuse the consumer is to advertise minimum speeds. Because "maximum" speeds *are* pure BS.
quote: Are you just intentionally missing the point?
quote: And, again, you're intentionally missing the point, which is that nobody can provide minimum speed ratings and all a minimum speed rating will cause is constant complaints about how certain websites are not giving saturated speeds.
quote: The advertised speeds of most providers in the US are so low that I find it hilarious that you compare them to hypothetical trillion terabyte services. Most providers are still advertising single digit mbps and even verizon fiber advertises only 15mbps on their regular plan and 75mbps for its fastest consumer plan. Talk about outrageous gigabit speeds!
quote: If the ISP doesn't have any requirement to provide any particular service between themselves and you, then there's no value in the "up to" speeds and the user has no recourse.
quote: By amanojaku on 6/6/2014 3:47:41 PMIf I sell 10 people 10Mbit service each, my network needs to be 100Mbits to all peering points.
quote: There isn't a single person here who has said ISPs are not responsible for providing the bandwidth you have purchased:
quote: The average person will not understand that to mean "we offer you 10Mbit/sec, but can't guarantee Netflix can do 10Mbit/sec."
quote: Your MPG analogy was flawed because it didn't support your argument.
quote: I was just wondering, what kind of download speeds people here get and what sort of network you have at home.D: 14 MbpsU: 0.9 Mbps
quote: what would happen if a significant number of ISP customers cancelled their internet service for one or two months in protests of throttling.
quote: Or had a concerted effort to negotiate with ONE ISP to go to them for service if they could guarantee no throttling for one year.