backtop


Print 14 comment(s) - last by Clauzii.. on Oct 2 at 3:24 PM

Even though it is currently under investigation by the CPSC, Sony says there will be no more recalls

Even though we've seen two major recalls from Apple and Dell concerning Sony-manufactured notebook batteries, Sony proclaims that there will be no more battery recalls in the future. Rick Clancy, a spokesman for Sony Electronics, says that the VAIO line of notebooks have only been involved in two reported incidents of overheating -- he was also quick to point out that one of those incidents involved a counterfeit battery.

“As far as Vaio PCs are concerned we don’t anticipate any need for a recall at this time, and that’s true from our understanding of other manufacturers we supply this technology to as well...there’s no indication that there’s an excessive number of situations that have occurred that would warrant this type of action,” said Clancy.

The previous two recalls of Sony-manufactured batteries involved nearly 6 million units – 4.1 million from Dell and 1.8 million from Apple. Sony has stated that the recall will cost the company between $171 to $258 million USD. And even though Sony doesn’t anticipate any further recalls of its batteries, the company is currently under investigation by the U.S. Consumer Product Safety Commission.



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

all these product recalls
By johnsonx on 8/28/2006 5:30:21 PM , Rating: 2
I dunno... It seems like every time I hear about one of these recalls, there are only a tiny handful of actual reports of anything actually going wrong. In these most recent two cases, Sony has recalled 6 million batteries, yet all I've ever seen reported are maybe a half-dozen or so real problems. That sort of sounds like 1 in a million batteries have a problem. Not bad for any product, I'd say.

I do have a Dell laptop with a recalled battery in it. I've had the laptop well over a year, and the battery has always been fine... whenever the laptop has been a little warm (rarely), it certainly wasn't the battery.

I did just order a replacement battery though... I figure if they want to give me a brand new battery for free, I'll gladly let them do it.




RE: all these product recalls
By CKDragon on 8/28/2006 6:05:50 PM , Rating: 5
A half dozen in a million simply defective? Sure, that's pretty darn good.

A half dozen in a million exploding/flaming/setting your effin face on fire?

The difference is slight, but I think most people will understand. :P :)


RE: all these product recalls
By Johnmcl7 on 8/28/2006 6:07:30 PM , Rating: 2
If the battery simply died unexpectedly or similar, I'd probably agree with you but the problem is that when the batteries do go wrong they prevent a fire risk. Also, although the so far there's very few batteries gone wrong I've had a couple of recalled batteries which were running worryingly hot - one user had returned her battery before the recall because it was running extremely hot, something the replacement battery did not.

John


RE: all these product recalls
By sxr7171 on 8/29/2006 6:15:25 AM , Rating: 2
It doesn't happen to other manufacturers, there is obviously some excessive cost cutting going on at Sony.

Let's see you say that again while it happens on a flight that you are on.


RE: all these product recalls
By Master Kenobi (blog) on 8/29/2006 9:51:36 AM , Rating: 2
Sony doesn't make the VAIO line of batteries. So of course there will be no recall, Toshiba makes all their batteries. GG Folks.


RE: all these product recalls
By giannile on 8/31/2006 5:36:12 AM , Rating: 2
Do you know where those batteries have been manufactured?
Outsourced?
Giannile


Good.
By Clauzii on 8/28/06, Rating: 0
RE: Good.
By noxipoo on 8/28/2006 12:39:12 PM , Rating: 2
at first i thought it was some clever way to say they mispelled something in the article... nope...


RE: Good.
By JazzMang on 8/28/2006 1:53:57 PM , Rating: 2
illiteracy is a bitch


RE: Good.
By sxr7171 on 8/29/2006 6:13:21 AM , Rating: 2
Ha ha!


RE: Good.
By Clauzii on 10/2/2006 3:24:37 PM , Rating: 2
Well - I'm danish so sorry for not being 101 fluent in American English :/


No more recalls
By MonkeyPaw on 8/28/2006 3:03:57 PM , Rating: 1
When I run that though the "Sony PR to English translator" I get 2 results:

"Sure, there have been a couple reported VIAO battery problems, but with the losses we're about to see, we're not going to recall our own products. We don't mind screwing our own customers, since they are ours for life, per the Sony EULA."

-or-

"Sure we sold Dell and Apple all of our crap batteries, but we never expected them to burst into flames. However, to prove how confident we are in the Sony name, we will say to hell with our own customers and not recall our products."




RE: No more recalls
By Jedi2155 on 8/28/2006 5:14:54 PM , Rating: 2
I find this quote to be most descriptive of their Sony's mindset.

"there’s no indication that there’s an excessive number of situations that have occurred that would warrant this type of action,” said Clancy.


pshaw
By squirrelfriend on 8/30/2006 3:35:40 AM , Rating: 2
they could just give, say... 6 million to each case, and still save a ton of money. and then the fools who bought crappy laptops could buy something that wouldnt explode/burst into flames. everyone wins.

i mean come on... "oh no, my pictures, car, computer, home, whatever is burnt and lost forever." i'm going to say that i wouldn't care for 6 million.

but thats just me




"It's okay. The scenarios aren't that clear. But it's good looking. [Steve Jobs] does good design, and [the iPad] is absolutely a good example of that." -- Bill Gates on the Apple iPad














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki