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Print 32 comment(s) - last by Quiescent.. on Dec 10 at 9:05 PM

Upgrading the Eee PCs memory will no longer result in warranty invalidation

Although most Eee PC owners are satisfied with their $350 to $399 USD purchases, they have been faced with the prospect of voiding their warranty by simply removing two screws from the bottom access panel to upgrade the memory.

ASUS covered one of the screws holding the access panel with a yellow "WARRANTY VOID IF REMOVED" warranty sticker. As pointed out by Cliff Biffle, this action violated the Magnuson-Moss Warranty Act with regards to "unacceptable tie-ins."

Many Eee PC users simply ignored the sticker and went ahead with the simple procedure of upgrading the memory, but others have been afraid to void the two-year warranty of the device.

In a press release posted on its website, ASUS provides the following clarification with regards to the warranty:

ASUS Computer International (ASUS) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, "Warranty Void If Removed" over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty...

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

ASUS' Eee PC has been a bonafide hit with consumers. The tiny, two-pound device certainly isn't aimed at someone looking for a complete desktop replacement, but it gets the job done when it comes to light duty tasks (i.e. email, document editing, web browsing, instant messaging, etc.).

Sales of the Eee PC have been so strong that ASUS is projecting that it will sell 3.8 million units during fiscal 2008. The company will also provide versions of the Eee PC which feature a cost-reduced, feature-stripped version of Windows XP -- current Eee PCs ship with Xandros Linux although a Windows XP driver CD is provided for do-it-yourselfers.



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RE: Eee PC
By TomZ on 12/10/2007 4:48:31 PM , Rating: 2
quote:
Email, word, browsing the web are the only things business users do. You don't need a super computer to run it.

That's quite a generalization. I think in reality there are a lot of "business users" that do more with their PCs than that.

Not to mention home users - after all the Eee is probably being mostly purchased by home users at this stage of the same.


RE: Eee PC
By bpurkapi on 12/10/2007 5:37:42 PM , Rating: 2
Not at all, people buy the eee who already have another computer, its not a replacement for anything. The eee is a complement to a desktop. And to all previous posters: yes we all understand that it is underpowered and lacks a big screen. The eee is cheap because asus also realizes that the eee won't be a replacement for the desktop. The eee is selling really well and most people who buy it are casual users. I see the eee as an ideal class computer: taking notes, checking email, and downloading homework, or uploading homework. I am a bike commuter and student, any extra weight means I climb hills slower and with more effort. I also have a great desktop that can play games and handle intense apps. What I don't want is a macbook or umpc cause they are too pricey. All I need is a small notebook to get notes, and email to network and plan. The eee is the cheapest, smallest solution for my situation. Would I prefer to have a dual core proc? Of course, it does bother me that parts are soldered in, but for the price I can handle it.


RE: Eee PC
By Quiescent on 12/10/2007 9:05:00 PM , Rating: 2
This is exactly what I'd use it for. No person in their right mind would use a laptop for gaming anyways. They're really trying hard to have laptops able for this, but it's a bit pricey. I want a good working laptop for the price. A good laptop can run you about $1000, if you're really picky. At first I was very skeptical about the Eee PC because it uses a Celeron processor. But from what I hear, it runs pretty well, even with that Celeron processor. And I'm pretty sure the processor can be replaceable and probably will be in the future.


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