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Upgrading the Eee PCs memory will no longer result in warranty invalidation

Although most Eee PC owners are satisfied with their $350 to $399 USD purchases, they have been faced with the prospect of voiding their warranty by simply removing two screws from the bottom access panel to upgrade the memory.

ASUS covered one of the screws holding the access panel with a yellow "WARRANTY VOID IF REMOVED" warranty sticker. As pointed out by Cliff Biffle, this action violated the Magnuson-Moss Warranty Act with regards to "unacceptable tie-ins."

Many Eee PC users simply ignored the sticker and went ahead with the simple procedure of upgrading the memory, but others have been afraid to void the two-year warranty of the device.

In a press release posted on its website, ASUS provides the following clarification with regards to the warranty:

ASUS Computer International (ASUS) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, "Warranty Void If Removed" over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty...

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

ASUS' Eee PC has been a bonafide hit with consumers. The tiny, two-pound device certainly isn't aimed at someone looking for a complete desktop replacement, but it gets the job done when it comes to light duty tasks (i.e. email, document editing, web browsing, instant messaging, etc.).

Sales of the Eee PC have been so strong that ASUS is projecting that it will sell 3.8 million units during fiscal 2008. The company will also provide versions of the Eee PC which feature a cost-reduced, feature-stripped version of Windows XP -- current Eee PCs ship with Xandros Linux although a Windows XP driver CD is provided for do-it-yourselfers.



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RE: Definitely On The Lookout...
By JoshuaBuss on 12/9/2007 9:49:04 PM , Rating: -1
i think their argument is that there aren't many places you can take / use an EEE pc that you can't keep a "standard" 12" notebook.

personally, anything smaller than a 17" notebook is easy to haul around as I'm almost 6 feet tall and plenty strong to carry a backpack wherever i travel. i think anyone complaining that 6 pounds is too much weight is simply weak.. heh. my 15.4" hp is only 6 pounds and it's powerful enough to play UT3 :)

honestly, the only people who I can see enjoying something like the EEE pc are women who would like a fully-functioning computer that fits in a purse.


RE: Definitely On The Lookout...
By UNHchabo on 12/9/2007 10:47:09 PM , Rating: 2
A 5-6 pound notebook is fine to carry if that's the only thing you're carrying. This summer I backpacked across Europe with my girlfriend, and every ounce counted. I consider myself a fairly fit person, but I was completely unwilling to lug a 15" laptop (not to mention the accessories needed to run it, like the AC adapter). Even a 12" would've been rediculous.

If the Eee had been around, and I'd owned one, I would've considered it, with the small amount of space it would've taken up, and the extreme light weight.

That's an extreme example, but I'm also a college student. I own a desktop cause it's more performance per dollar and the parts are more replaceable, but I also know that if I owned a normal-sized laptop, I'd just leave it on my desk. If I owned an Eee, I'd bring it to all of my classes, cause the added weight is nothing compared to bringing a single extra textbook. I mean, the Eee is about the same weight as a full one-Liter Nalgene, and I can definitely tell the difference in weight in my backpack between the Nalgene being full (going to class) and half-full (coming from class).


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