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Print 32 comment(s) - last by Quiescent.. on Dec 10 at 9:05 PM

Upgrading the Eee PCs memory will no longer result in warranty invalidation

Although most Eee PC owners are satisfied with their $350 to $399 USD purchases, they have been faced with the prospect of voiding their warranty by simply removing two screws from the bottom access panel to upgrade the memory.

ASUS covered one of the screws holding the access panel with a yellow "WARRANTY VOID IF REMOVED" warranty sticker. As pointed out by Cliff Biffle, this action violated the Magnuson-Moss Warranty Act with regards to "unacceptable tie-ins."

Many Eee PC users simply ignored the sticker and went ahead with the simple procedure of upgrading the memory, but others have been afraid to void the two-year warranty of the device.

In a press release posted on its website, ASUS provides the following clarification with regards to the warranty:

ASUS Computer International (ASUS) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, "Warranty Void If Removed" over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty...

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

ASUS' Eee PC has been a bonafide hit with consumers. The tiny, two-pound device certainly isn't aimed at someone looking for a complete desktop replacement, but it gets the job done when it comes to light duty tasks (i.e. email, document editing, web browsing, instant messaging, etc.).

Sales of the Eee PC have been so strong that ASUS is projecting that it will sell 3.8 million units during fiscal 2008. The company will also provide versions of the Eee PC which feature a cost-reduced, feature-stripped version of Windows XP -- current Eee PCs ship with Xandros Linux although a Windows XP driver CD is provided for do-it-yourselfers.



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RE: Still a bit pricy...
By afkrotch on 12/9/2007 4:53:02 PM , Rating: 3
eh? I'm surprised a super ultra portable is as cheap as $400. Have you look at the closest competitors? Your UMPCs are easily double the price. Your ultra portables are easily quadruple the price.

Get the same functionality as an ultra portable, but lower performance, while saving 2+ pounds. Me, I have a 12.1" laptop and plan on getting the 8 GB model of the Eee. It'll make a great little PVP for short trips.

I'll use it to watch vids on the bus to the slopes for snowboarding. It's small, so I can toss it in my backpack with a sweater wrapped around it and not fear possibly breaking it while boarding. Actually, I'd still fear breaking it, but less than I would if I had my 12.1" laptop with me.


RE: Still a bit pricy...
By daftrok on 12/9/07, Rating: 0
RE: Still a bit pricy...
By Brandon Hill (blog) on 12/9/2007 6:12:22 PM , Rating: 2
I don't understand the point in comparing an Archos to a fully-fledged PC.

That being said, you go ahead and buy your eBay laptop vs a 2-pound sub-notebook with a 2-year warranty :P


RE: Still a bit pricy...
By daftrok on 12/10/2007 1:01:23 AM , Rating: 1
I said PVP read before you type


RE: Still a bit pricy...
By Quiescent on 12/9/2007 7:01:01 PM , Rating: 2
I wouldn't trust any computer product from eBay. Not even any electronic product, even. I have heard about people getting ripped off into paying for something that wasn't even what they thought they were buying. Even so, things like cellphones is also the worse thing to get because they do not work as good either, usually. The same thing applies to computers. You have no idea what they've used it for and what they've done with it.

If you're going to buy something, get it from craigslist (You can go to the person's house and see the product BEFORE you buy it) or somewhere legit.

Now as far as PVPs go. I wouldn't even get one. Never even thought about. Laptops have more functionality than a CD player, and MP3 player, and a PVP. You can do practically anything on a laptop. And usually you get the same battery life.


RE: Still a bit pricy...
By GaryJohnson on 12/10/2007 12:28:21 PM , Rating: 2
Way to spread the eBay fear. Nevermind all the succesful transactions that take place there.

I'm looking forward to picking up a used Eee PC on ebay sometime in the next year for $200-$250.


RE: Still a bit pricy...
By Oregonian2 on 12/10/2007 4:15:49 PM , Rating: 2
quote:
Even so, things like cellphones is also the worse thing to get because they do not work as good either, usually.


We got two new KRZR's a year ago off of eBay. Unlocked and cheaper than getting it from AT&T (at the time). They both worked fine. Seller had a nearly 100% feedback rating of a zillion.

Check your feedbacks on eBay. Important thing to do. Mine's around 400 and has 100% positives and I like to keep it that way, so I'm a good person to buy from on eBay (for instance... although I mostly buy). I've got the cell phones I got from AT&T that we haven't even opened (we're using the KRZRs) so I should be selling those before they go obsolete (at least they're 3G phones).


"Mac OS X is like living in a farmhouse in the country with no locks, and Windows is living in a house with bars on the windows in the bad part of town." -- Charlie Miller














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