Print 32 comment(s) - last by Quiescent.. on Dec 10 at 9:05 PM

Upgrading the Eee PCs memory will no longer result in warranty invalidation

Although most Eee PC owners are satisfied with their $350 to $399 USD purchases, they have been faced with the prospect of voiding their warranty by simply removing two screws from the bottom access panel to upgrade the memory.

ASUS covered one of the screws holding the access panel with a yellow "WARRANTY VOID IF REMOVED" warranty sticker. As pointed out by Cliff Biffle, this action violated the Magnuson-Moss Warranty Act with regards to "unacceptable tie-ins."

Many Eee PC users simply ignored the sticker and went ahead with the simple procedure of upgrading the memory, but others have been afraid to void the two-year warranty of the device.

In a press release posted on its website, ASUS provides the following clarification with regards to the warranty:

ASUS Computer International (ASUS) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, "Warranty Void If Removed" over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty...

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

ASUS' Eee PC has been a bonafide hit with consumers. The tiny, two-pound device certainly isn't aimed at someone looking for a complete desktop replacement, but it gets the job done when it comes to light duty tasks (i.e. email, document editing, web browsing, instant messaging, etc.).

Sales of the Eee PC have been so strong that ASUS is projecting that it will sell 3.8 million units during fiscal 2008. The company will also provide versions of the Eee PC which feature a cost-reduced, feature-stripped version of Windows XP -- current Eee PCs ship with Xandros Linux although a Windows XP driver CD is provided for do-it-yourselfers.

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RE: Still a bit pricy...
By Brandon Hill on 12/9/2007 4:31:14 PM , Rating: 5
I guess the other way to look at it is: What other 2-pound, fully functional Windows XP compatible notebook/UMPC can you get NEW for $350 - $400?

And don't quote any $400 6-pound Best Buy specials :)

RE: Still a bit pricy...
By mcnabney on 12/10/2007 12:03:31 AM , Rating: 1
The device has the functionality of 2001-2002 era laptop. It can't do anything fun with XP even if you do install it. I imagine users might be happier with PDA-type offering. They are even smaller, priced similarly, and can do about the same things (email, web, Word, Excel...).

And most of last year's basic laptops can be had for around $400 or less. And they will give you a 4x as much screen real estate and DVD drive/burner.

RE: Still a bit pricy...
By Omega215D on 12/10/2007 1:04:19 AM , Rating: 3
I have the Palm T|X and I cannot browse the web all that well with it's hit or miss connectivity and lousy web browser. It's almost as bad as using a cell phone to go on the web. When I want to finish up a report on my Palm the screen is a bit too small for that as well. I finally got to see the Asus EeePC and found that 7" is actually much better to look at than that of the T|X.

The basic laptops that are going for $300 - 500 are heavy to carry around in a backpack and get pretty warm. When I'm on the train I also really don't want a huge laptop perched on my lap but the 13" Macbook and 11" Sony TZ both cost $1,100 and $2,300 respectively.

RE: Still a bit pricy...
By Oregonian2 on 12/10/2007 4:05:24 PM , Rating: 2
You're missing the whole point. Those smaller devices have teeny tiny screens and keyboards -- but they've the light weight and portability. Those laptops have the screens and keyboards that are nice along with great compute power, etc -- but they are large and *HEAVY*. What the EEE gives is one's cake and be able to eat it too. A decent size screen and keyboard and *simultaneously* be small and light. Not "OR", but "AND"!! Emphasis on light. It approximates a laptop in usefulness with an approximation of a handheld's portableness. It's this compromise that's so very useful along with it's price. My wife is a writer and wants to be able to do writing away from her desktop especially when away from the house. She's not going to write her books on a PDA and she thinks even a four pound laptop is way too heavy for her. EEE will be perfect.

RE: Still a bit pricy...
By Mitch101 on 12/10/2007 10:38:32 AM , Rating: 2
You got me with XP but it did DOS in its day back in 1989 and helped John Conner against cyberdyne systems. Those pesky terminators.

The Portfolio card-to-CompactFlash converter. It allows the use of regular CF cards in the Portfolio's card slot.

"I'm an Internet expert too. It's all right to wire the industrial zone only, but there are many problems if other regions of the North are wired." -- North Korean Supreme Commander Kim Jong-il

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