Print 32 comment(s) - last by Quiescent.. on Dec 10 at 9:05 PM

Upgrading the Eee PCs memory will no longer result in warranty invalidation

Although most Eee PC owners are satisfied with their $350 to $399 USD purchases, they have been faced with the prospect of voiding their warranty by simply removing two screws from the bottom access panel to upgrade the memory.

ASUS covered one of the screws holding the access panel with a yellow "WARRANTY VOID IF REMOVED" warranty sticker. As pointed out by Cliff Biffle, this action violated the Magnuson-Moss Warranty Act with regards to "unacceptable tie-ins."

Many Eee PC users simply ignored the sticker and went ahead with the simple procedure of upgrading the memory, but others have been afraid to void the two-year warranty of the device.

In a press release posted on its website, ASUS provides the following clarification with regards to the warranty:

ASUS Computer International (ASUS) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, "Warranty Void If Removed" over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty...

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

ASUS' Eee PC has been a bonafide hit with consumers. The tiny, two-pound device certainly isn't aimed at someone looking for a complete desktop replacement, but it gets the job done when it comes to light duty tasks (i.e. email, document editing, web browsing, instant messaging, etc.).

Sales of the Eee PC have been so strong that ASUS is projecting that it will sell 3.8 million units during fiscal 2008. The company will also provide versions of the Eee PC which feature a cost-reduced, feature-stripped version of Windows XP -- current Eee PCs ship with Xandros Linux although a Windows XP driver CD is provided for do-it-yourselfers.

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Still a bit pricy...
By daftrok on 12/9/2007 4:17:58 PM , Rating: 1
I still think 399 for a 7" laptop is a bit expensive. I was hoping that a 10" laptop was in the works. Maybe next models! *Crosses fingers*

RE: Still a bit pricy...
By Brandon Hill on 12/9/2007 4:31:14 PM , Rating: 5
I guess the other way to look at it is: What other 2-pound, fully functional Windows XP compatible notebook/UMPC can you get NEW for $350 - $400?

And don't quote any $400 6-pound Best Buy specials :)

RE: Still a bit pricy...
By mcnabney on 12/10/2007 12:03:31 AM , Rating: 1
The device has the functionality of 2001-2002 era laptop. It can't do anything fun with XP even if you do install it. I imagine users might be happier with PDA-type offering. They are even smaller, priced similarly, and can do about the same things (email, web, Word, Excel...).

And most of last year's basic laptops can be had for around $400 or less. And they will give you a 4x as much screen real estate and DVD drive/burner.

RE: Still a bit pricy...
By Omega215D on 12/10/2007 1:04:19 AM , Rating: 3
I have the Palm T|X and I cannot browse the web all that well with it's hit or miss connectivity and lousy web browser. It's almost as bad as using a cell phone to go on the web. When I want to finish up a report on my Palm the screen is a bit too small for that as well. I finally got to see the Asus EeePC and found that 7" is actually much better to look at than that of the T|X.

The basic laptops that are going for $300 - 500 are heavy to carry around in a backpack and get pretty warm. When I'm on the train I also really don't want a huge laptop perched on my lap but the 13" Macbook and 11" Sony TZ both cost $1,100 and $2,300 respectively.

RE: Still a bit pricy...
By Oregonian2 on 12/10/2007 4:05:24 PM , Rating: 2
You're missing the whole point. Those smaller devices have teeny tiny screens and keyboards -- but they've the light weight and portability. Those laptops have the screens and keyboards that are nice along with great compute power, etc -- but they are large and *HEAVY*. What the EEE gives is one's cake and be able to eat it too. A decent size screen and keyboard and *simultaneously* be small and light. Not "OR", but "AND"!! Emphasis on light. It approximates a laptop in usefulness with an approximation of a handheld's portableness. It's this compromise that's so very useful along with it's price. My wife is a writer and wants to be able to do writing away from her desktop especially when away from the house. She's not going to write her books on a PDA and she thinks even a four pound laptop is way too heavy for her. EEE will be perfect.

RE: Still a bit pricy...
By Mitch101 on 12/10/2007 10:38:32 AM , Rating: 2
You got me with XP but it did DOS in its day back in 1989 and helped John Conner against cyberdyne systems. Those pesky terminators.

The Portfolio card-to-CompactFlash converter. It allows the use of regular CF cards in the Portfolio's card slot.

RE: Still a bit pricy...
By afkrotch on 12/9/2007 4:53:02 PM , Rating: 3
eh? I'm surprised a super ultra portable is as cheap as $400. Have you look at the closest competitors? Your UMPCs are easily double the price. Your ultra portables are easily quadruple the price.

Get the same functionality as an ultra portable, but lower performance, while saving 2+ pounds. Me, I have a 12.1" laptop and plan on getting the 8 GB model of the Eee. It'll make a great little PVP for short trips.

I'll use it to watch vids on the bus to the slopes for snowboarding. It's small, so I can toss it in my backpack with a sweater wrapped around it and not fear possibly breaking it while boarding. Actually, I'd still fear breaking it, but less than I would if I had my 12.1" laptop with me.

RE: Still a bit pricy...
By daftrok on 12/9/07, Rating: 0
RE: Still a bit pricy...
By Brandon Hill on 12/9/2007 6:12:22 PM , Rating: 2
I don't understand the point in comparing an Archos to a fully-fledged PC.

That being said, you go ahead and buy your eBay laptop vs a 2-pound sub-notebook with a 2-year warranty :P

RE: Still a bit pricy...
By daftrok on 12/10/2007 1:01:23 AM , Rating: 1
I said PVP read before you type

RE: Still a bit pricy...
By Quiescent on 12/9/2007 7:01:01 PM , Rating: 2
I wouldn't trust any computer product from eBay. Not even any electronic product, even. I have heard about people getting ripped off into paying for something that wasn't even what they thought they were buying. Even so, things like cellphones is also the worse thing to get because they do not work as good either, usually. The same thing applies to computers. You have no idea what they've used it for and what they've done with it.

If you're going to buy something, get it from craigslist (You can go to the person's house and see the product BEFORE you buy it) or somewhere legit.

Now as far as PVPs go. I wouldn't even get one. Never even thought about. Laptops have more functionality than a CD player, and MP3 player, and a PVP. You can do practically anything on a laptop. And usually you get the same battery life.

RE: Still a bit pricy...
By GaryJohnson on 12/10/2007 12:28:21 PM , Rating: 2
Way to spread the eBay fear. Nevermind all the succesful transactions that take place there.

I'm looking forward to picking up a used Eee PC on ebay sometime in the next year for $200-$250.

RE: Still a bit pricy...
By Oregonian2 on 12/10/2007 4:15:49 PM , Rating: 2
Even so, things like cellphones is also the worse thing to get because they do not work as good either, usually.

We got two new KRZR's a year ago off of eBay. Unlocked and cheaper than getting it from AT&T (at the time). They both worked fine. Seller had a nearly 100% feedback rating of a zillion.

Check your feedbacks on eBay. Important thing to do. Mine's around 400 and has 100% positives and I like to keep it that way, so I'm a good person to buy from on eBay (for instance... although I mostly buy). I've got the cell phones I got from AT&T that we haven't even opened (we're using the KRZRs) so I should be selling those before they go obsolete (at least they're 3G phones).

RE: Still a bit pricy...
By l3ored on 12/9/2007 6:09:28 PM , Rating: 2
I wanted a notebook that would be literally effortless to bring around with me. A 11 or 12 inch screen notebook was what I really wanted, but were at least 1500 for something decent. I can't believe people call these overpriced. I guess they've just never held one in their arms and felt their loving portability for themselves. Could one of you numbskulls point me to a cheaper device that can do what this can?

RE: Still a bit pricy...
By mcnabney on 12/10/07, Rating: 0
RE: Still a bit pricy...
By Brandon Hill on 12/10/2007 12:18:43 AM , Rating: 3
I can use an iPod touch to connect to my home network, share music/video/pic/documents and print to my networked Laserjet 2015x and Photosmart 3310?

I can also use an iPod touch to do photo editing in Photoshop or GIMP and just about anything else that I can do with a Windows XP-based machine? Oh, and I get a fully functional, PHYSICAL keyboard as well? And I get three USB ports and a SD slot as well with an iPod touch?

WOW, sign me up!! :P

**Typing this on a Galaxy Black Eee PC 4G**

RE: Still a bit pricy...
By DeepBlue1975 on 12/10/2007 12:35:05 PM , Rating: 2
YET here we go again.

Don't you people get that UMPCs don't come cheap?
Before talking silly things like this, why don't you first find out how much a 5" sony vaio UMPC costs?

12309481320948 posts explaining the same by many posters and people still come with the same flawed argument...

Definitely On The Lookout...
By Quiescent on 12/9/2007 4:57:23 PM , Rating: 2
I'm waiting for the 8G version. It would be cool if there was an allowed monthly payment. I could probably afford it then.

The problem with me and like 15-17" laptops is that I'm so tiny that they cover my lap and then some.

I'm actually quite surprised by the performance of this little PC because it does have a celeron processor in use. I haven't been able to experience it, but from what I hear, it runs pretty good with XP on it. Now for a 64bit dual core one!

RE: Definitely On The Lookout...
By mmntech on 12/9/2007 7:35:38 PM , Rating: 2
It does perform ok for its size but there are other laptops in its price range that can mop the floor with it, even if they are a little bigger. Why not pick up a 12'' used on?
The Eee PC is ok as a sort of grab and go thing if you do A LOT of traveling, but I wouldn't use it as a total replacement for a desktop or bigger laptop.

Looks like the HDD can be upgraded on it as I suspected so that solves one problem. Requires a case mod though and voids the warranty.

RE: Definitely On The Lookout...
By Brandon Hill on 12/9/2007 7:41:03 PM , Rating: 2
I'm still not understanding these calls to go for a larger 4-5 pound 12" unit. The size/weight of the Eee PC is part of the appeal.

That's like saying "Nah man, don't buy that Civic Si... you can get a CR-V for the same price and haul more stuff."

My response would be, "I don't want a *&^%ing CR-V!!!!!!!!!" :)

RE: Definitely On The Lookout...
By JoshuaBuss on 12/9/07, Rating: -1
RE: Definitely On The Lookout...
By UNHchabo on 12/9/2007 10:47:09 PM , Rating: 2
A 5-6 pound notebook is fine to carry if that's the only thing you're carrying. This summer I backpacked across Europe with my girlfriend, and every ounce counted. I consider myself a fairly fit person, but I was completely unwilling to lug a 15" laptop (not to mention the accessories needed to run it, like the AC adapter). Even a 12" would've been rediculous.

If the Eee had been around, and I'd owned one, I would've considered it, with the small amount of space it would've taken up, and the extreme light weight.

That's an extreme example, but I'm also a college student. I own a desktop cause it's more performance per dollar and the parts are more replaceable, but I also know that if I owned a normal-sized laptop, I'd just leave it on my desk. If I owned an Eee, I'd bring it to all of my classes, cause the added weight is nothing compared to bringing a single extra textbook. I mean, the Eee is about the same weight as a full one-Liter Nalgene, and I can definitely tell the difference in weight in my backpack between the Nalgene being full (going to class) and half-full (coming from class).

RE: Definitely On The Lookout...
By Quiescent on 12/9/2007 10:49:20 PM , Rating: 2
Hell no it wouldn't be replacing my computer. It could not, absolutely COULD NOT perform anything for Fruity Loops Studio. I would use it for lazing around, college work in a year, and other stuff like that. I use IRC and surf the web more currently then use programs such as Fruity Loops Studio, so this would be perfect for those times when I don't even need my computer.

You have to realize that anything that isn't the Eee PC and costs you $300-$500 really sucks. A good laptop will cost you just a little over $1,000.

In reality, most laptops around the price range have more harddrive space, perhaps the same RAM (Speed wise, companies like to go cheap), have a bit of a better graphics card (Sometimes not), are very dodgy unless you reformat, and even then still very dodgy.

RE: Definitely On The Lookout...
By mcnabney on 12/10/07, Rating: 0
RE: Definitely On The Lookout...
By Quiescent on 12/10/2007 7:35:27 AM , Rating: 2
Like everyone else said: You're comparing apples to oranges.

A. That processor is a slow processor.
B. Any DDR2 can run just as slow as DDR. (
C. It weighs 6lbs
D. It's huge in comparision, not easy for me to carry around
E. It has Vista on it.
F. If I wanted something like a PDA, I'd get a Neo1973 for phone functionality

Again, everyone who thinks that there isn't any worth in the Eee is only just comparing apples to oranges.

Eee PC
By xxsk8er101xx on 12/10/2007 1:13:43 PM , Rating: 2
People who do not work or do not travel a lot probably are not going to understand the Eee PC because it does not play Chrysis at super ultra high settings.

Email, word, browsing the web are the only things business users do. You don't need a super computer to run it.

RE: Eee PC
By TomZ on 12/10/2007 4:48:31 PM , Rating: 2
Email, word, browsing the web are the only things business users do. You don't need a super computer to run it.

That's quite a generalization. I think in reality there are a lot of "business users" that do more with their PCs than that.

Not to mention home users - after all the Eee is probably being mostly purchased by home users at this stage of the same.

RE: Eee PC
By bpurkapi on 12/10/2007 5:37:42 PM , Rating: 2
Not at all, people buy the eee who already have another computer, its not a replacement for anything. The eee is a complement to a desktop. And to all previous posters: yes we all understand that it is underpowered and lacks a big screen. The eee is cheap because asus also realizes that the eee won't be a replacement for the desktop. The eee is selling really well and most people who buy it are casual users. I see the eee as an ideal class computer: taking notes, checking email, and downloading homework, or uploading homework. I am a bike commuter and student, any extra weight means I climb hills slower and with more effort. I also have a great desktop that can play games and handle intense apps. What I don't want is a macbook or umpc cause they are too pricey. All I need is a small notebook to get notes, and email to network and plan. The eee is the cheapest, smallest solution for my situation. Would I prefer to have a dual core proc? Of course, it does bother me that parts are soldered in, but for the price I can handle it.

RE: Eee PC
By Quiescent on 12/10/2007 9:05:00 PM , Rating: 2
This is exactly what I'd use it for. No person in their right mind would use a laptop for gaming anyways. They're really trying hard to have laptops able for this, but it's a bit pricey. I want a good working laptop for the price. A good laptop can run you about $1000, if you're really picky. At first I was very skeptical about the Eee PC because it uses a Celeron processor. But from what I hear, it runs pretty well, even with that Celeron processor. And I'm pretty sure the processor can be replaceable and probably will be in the future.

By Quiescent on 12/9/2007 6:54:04 PM , Rating: 2
Actually, I had to ask them about my motherboard of a no longer listed, discontinued product when I wanted to upgrade my powersupply because of a graphics card upgrade. They were very precise and knew how to answer.

Because I can say that MicroATX motherboards are touchy, I had to ask if mine would support a 20+4pin powersupply. Not all motherboards support a 20+4pin and rather, just support a 24pin powersupply. They told me that it does and it does.

By theapparition on 12/10/2007 2:28:47 PM , Rating: 2
I once had a problem with a newer Asus board, it kept shutting off after a few seconds.

Technical Support response (4 months later) was that it sounded like the BIOS. I should find a friend with the same motherboard, and swap BIOS chips to see if that's the problem.

No one in their right mind should have suggested this "fix".
1. I already solved the problem 3mos+30 days earlier.
2. It wasn't the BIOS.
3. Why would I risk damaging another product.
4. Do I know anyone with the same motherboard.
5. Who the hell are they to assume I have friends!

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