Print 6 comment(s) - last by omnicronx.. on Dec 10 at 12:09 AM

Disenchanted with Vonage, annoyed with Comcast. Is there a VOIP carrier that's actually good?

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The tip of the iceberg...
By masher2 on 12/6/2007 11:44:26 AM , Rating: 3
After I spent two hours attempting to cancel my Vonage service by phone, I gave up and mailed them a cancellation. They still billed me for the next 4 months and, when I refused to pay, turned the account over to a collection agency. I had the family attorney send them a demand letter and it eventually got cleared up, but the total cost in time and frustration was incalculable.

RE: The tip of the iceberg...
By djcameron on 12/6/2007 1:54:41 PM , Rating: 2
I cancelled my Vonage service for a short span(I wanted to try to do everything through one company), but the Comcast service was so bad that I reactivated my Vonage account. Plus, I really missed the SimulRing feature. It didn't take me very long to cancel it or reactivate it. Now I'm back to best-of-breed... Comcast Cable Internet, Vonage phone service, DirecTv, and Verizon Mobile phone.

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