Print 44 comment(s) - last by MDE.. on Dec 5 at 1:43 PM

Broken "Rock Band" guitarists promised free game

The general consensus is that Rock Band delivers on promises of being the most ambitious music game to date. Those lucky enough to have a Rock Band bundle are able to simulate the feeling of playing in a real quartet, that is, until the included Fender Stratocaster stops working.

Despite Harmonix’s experience in shipping three games bundled with guitar peripherals, early Rock Band adopters quickly found out that the hardware wasn’t up to the same standards as the game.

“As sometimes happens when new products first go into manufacturing, we discovered an imperfection with the strum bar in an early production run of guitars that were shipped at launch,” wrote Harmonix in its forums. “We want to inform you that we have since identified and fixed the issue in all subsequent production runs of the guitars.”

Those with guitar issues were directed to EA, Rock Band’s publisher, for the hardware replacement program.

The developer also wrote, “Harmonix is dedicated to creating 100% customer satisfaction and to those of you who've encountered any hardware issues, we are sorry for the hassle.”

The apology and assurance of satisfaction from Harmonix appears to extend beyond just the developer level. Users who have registered for a replacement guitar are reporting emails from EA telling them that they will be offering a yet unnamed EA game for free as compensation for “unacceptably long delay [of replacement guitars] due to a late shipment from our manufacturer.”

Details on the game and how it will be delivered are to “follow shortly.”

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RE: Second guitar
By Murst on 12/3/2007 3:32:30 PM , Rating: 2
I stopped by EB games yesterday and asked about PS3 Rockband guitars.. they said February at the earliest.

Also, I looked at the GH3 guitar, and it looks different than the Rockband guitar. The rockband guitar has buttons in 2 places of the neck (or whatever its called). The buttons closer to the strum bar actually do serve a slightly different purpose, since you can use those buttons during a solo without having to hit the strum bar.

RE: Second guitar
By SirLucius on 12/3/2007 3:47:36 PM , Rating: 2
February? Ew.

I thought the buttons at the base of the neck were the same as the ones higher up. Do you have to use them for soloing? (If you hadn't already guessed I haven't picked up Rock Band yet).

RE: Second guitar
By Murst on 12/3/2007 3:55:31 PM , Rating: 2
You don't have to use them during a solo. But if you use the ones far away, you have to hit the strum bar.

The ones closer to the strum bar make the solos much easier (although I wouldn't call some of the solos easy, even with those).

"And boy have we patented it!" -- Steve Jobs, Macworld 2007
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