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As more sophisticated tools for traffic shaping are unveiled, the question soon becomes which service providers aren't throttling customer traffic

Adding itself to the small-but-growing list of ISPs that admit to traffic shaping, Canada-based Bell Sympatico has confessed to using “traffic management” on heavy users “during peak hours.”

“We are now using a Internet Traffic Management to restrict accounts,” wrote an unnamed forum administrator on Bell Sympatico’s support forums. According to the administrator, Bell Sympatico’s traffic shaping affects an unmentioned number of applications and protocols, including BitTorrent, Gnutella, Limewire, Kazaa, eDonkey, eMule and WinMX.

A Bell Sympatico Manager chimed in immediately afterwards, explaining that “there continues to be phenomenal growth of consumer Internet traffic throughout the world” and that “Bell is using Internet Traffic Management to ensure we deliver bandwidth fairly to our customers during peak Internet usage.”

According to the Manager, the bandwidth cap was introduced sometime last year and “doesn't affect the vast majority of [Bell’s] customers.” One concerned user asked if the traffic management will be removed as network capacity increases, to which the administrator replied that he “can’t answer this question,” and noted that it would be decided as the issue arises.

Internet service providers have found themselves under an increasing burden as bandwidth-intensive internet services like online video and file-sharing have proliferated. While the true volume is unknown, many think that 30%-50% of all internet traffic is P2P-related, with a recent survey from traffic-management company Ipoque pushing that number towards an astonishing 90%.

In response to this, many providers have employed a variety of techniques to limit customers who are deemed to be using more than their “fair share,” a tactic that has been the subject of much debate as part of the controversy surrounding “network neutrality.”

While traffic shaping is by far the most common, a few companies have employed more exotic methods: Comcast is thought to impose an invisible 600 GB bandwidth limit on its “unlimited” internet service, and a recent study conducted by the AP found that the ISP impersonates BitTorrent clients for the purposes of interfering with their connections.



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RE: What's fair?
By emptypockets on 11/12/2007 1:17:48 PM , Rating: 2
While I can agree that the ISPs are trying to give every customer the best possible experience - and therefore limit a "few" to give better service to the "many"...

...why don't they just install new infrastructure that is capable to handle what they promise?

At least they should be honest about what they do and don't use unrealistic "maximum" numbers to promote their services - rather they should advertise with what you really get.

--

My concerns about this practice of "net un-neutrality" is that this is just the tip of the iceberg, what will be next? You'll have to pay for your emails to arrive today??


RE: What's fair?
By clovell on 11/12/2007 1:58:11 PM , Rating: 1
Infrastructure costs a lot more, and takes a lot more time.


RE: What's fair?
By emptypockets on 11/12/2007 2:28:05 PM , Rating: 2
So?

Charge more for "premium/unlimited" accounts.


RE: What's fair?
By clovell on 11/12/2007 2:37:12 PM , Rating: 1
Like a T1?


"The whole principle [of censorship] is wrong. It's like demanding that grown men live on skim milk because the baby can't have steak." -- Robert Heinlein

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