Print 65 comment(s) - last by Inkjammer.. on Nov 9 at 9:05 PM

The shipping box for the Eee was so small, some buyers received a five-pack instead of a single unit

The Asus Eee PC notebook has been popular in North America thus far, with many retailers having sold their entire stock on the first day of orders. The popular e-tailer Newegg took a misstep above the rest though; apparently, the diminutive size of the Eee has confused Newegg's shipping department. Some buyers who purchased the Eee PC from Newegg ended up not with an individual Eee, but a shipping box of five units.

A posting on the forum details the story of an member NastyGash who had a box of five Eee's diverted from delivery moments before arriving ... who was then one-upped by several other users, including stampedingchipmunk who posted a picture of his five Eees that had snuck through the system.

Several other buyers have piped up in the thread as well, and it appears that Newegg is proactively reaching out to those who accidentally received more than they expected. So far, those who have posted are reporting that Newegg is offering customer credits and discounts, in addition to paying shipping back and overnight delivery of a single Eee unit.

Perhaps this would explain why so many Newegg buyers wound up with a "backordered" notice instead of a tracking number. But don't despair; the Eee buyers who got five have a heart and are sending them back, so no doubt Newegg will be filling their backorders as soon as possible.

"Legally in the state I live in, I could have kept all 5.  The transaction was completed, and I paid for what I ordered.  Morally however I just couldn't justify it," writes the member AgentEntropy. "Of course I'd rather have kept the 4 extras than the $50, but who wouldn't?"

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RE: doubtful
By borowki on 11/6/2007 8:55:44 AM , Rating: 1
You are debating with facts here. Under Common Law, if you're receive a merchandise and accept it, you're required to pay, even when it came unsolicited. In most states there are laws protecting consumers from aggressive merchants. They're nearly always, however, written to exclude cases where a merchanise was delivered by mistake. The Vermont statute, for example, reads as follow:


When personal property is mailed or caused to be delivered or when services are rendered to another by a person who knows the property or services to be unsolicited merchandise or services, the person to whom the merchandise is sent or delivered or for whom the services are rendered may refuse to accept delivery of the same, or he may deem it to be a gift and may use it or dispose of it in any manner without obligation to the person sending or delivering it.

The key word here is "know." The sender must know that the merchanise is unsolicited for the law to apply. Something sent by mistake, by definition, is not done so knowingly.

RE: doubtful
By opterondo on 11/9/2007 1:00:51 AM , Rating: 2
Your logic fails ..

Newegg does "know." that they sent five Eee PCs instead of one.

Unsolicited = not asked for

And your logic fails some more ..

If Newegg did not "know." they sent five Eee PCs instead of one there would be no problem.

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