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The shipping box for the Eee was so small, some buyers received a five-pack instead of a single unit

The Asus Eee PC notebook has been popular in North America thus far, with many retailers having sold their entire stock on the first day of orders. The popular e-tailer Newegg took a misstep above the rest though; apparently, the diminutive size of the Eee has confused Newegg's shipping department. Some buyers who purchased the Eee PC from Newegg ended up not with an individual Eee, but a shipping box of five units.

A posting on the Eeeuser.com forum details the story of an Eeeuser.com member NastyGash who had a box of five Eee's diverted from delivery moments before arriving ... who was then one-upped by several other users, including stampedingchipmunk who posted a picture of his five Eees that had snuck through the system.

Several other buyers have piped up in the thread as well, and it appears that Newegg is proactively reaching out to those who accidentally received more than they expected. So far, those who have posted are reporting that Newegg is offering customer credits and discounts, in addition to paying shipping back and overnight delivery of a single Eee unit.

Perhaps this would explain why so many Newegg buyers wound up with a "backordered" notice instead of a tracking number. But don't despair; the Eee buyers who got five have a heart and are sending them back, so no doubt Newegg will be filling their backorders as soon as possible.


"Legally in the state I live in, I could have kept all 5.  The transaction was completed, and I paid for what I ordered.  Morally however I just couldn't justify it," writes the member AgentEntropy. "Of course I'd rather have kept the 4 extras than the $50, but who wouldn't?"



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To return or not to return
By tigerman81 on 11/6/2007 8:47:43 AM , Rating: 2
Some people on here have posted false information.

http://www.law.cornell.edu/uscode/html/uscode39/us...

This is the law from the U.S Postal Reorganization Act which governs pretty much all mailing standards and practices in the U.S.

In it you will read that that any merchandise which is unordered that is shipped to you is now considered a gift which you can do whatever you want with. In this case if you ordered 1 Laptop and they sent you 5 then the other 4 are yours to keep and you CANNOT be billed for the other 4. Furthermore the company has no legal right to get them back for you. They can always ask you nicely or bribe you with $50 like Newegg. This law pertains only to the person the item is shipped to. This a federal law so it pertains to ALL states.

As for me, I consider myself to be a moral person and I would actively try to find someone who dropped their wallet and give it back to them. If a company this big makes a mistake this stupid then they deserve to be out the items. I would have kept them and probably donated them to worthy causes like under privledged kids.




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