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Print 65 comment(s) - last by Inkjammer.. on Nov 9 at 9:05 PM

The shipping box for the Eee was so small, some buyers received a five-pack instead of a single unit

The Asus Eee PC notebook has been popular in North America thus far, with many retailers having sold their entire stock on the first day of orders. The popular e-tailer Newegg took a misstep above the rest though; apparently, the diminutive size of the Eee has confused Newegg's shipping department. Some buyers who purchased the Eee PC from Newegg ended up not with an individual Eee, but a shipping box of five units.

A posting on the Eeeuser.com forum details the story of an Eeeuser.com member NastyGash who had a box of five Eee's diverted from delivery moments before arriving ... who was then one-upped by several other users, including stampedingchipmunk who posted a picture of his five Eees that had snuck through the system.

Several other buyers have piped up in the thread as well, and it appears that Newegg is proactively reaching out to those who accidentally received more than they expected. So far, those who have posted are reporting that Newegg is offering customer credits and discounts, in addition to paying shipping back and overnight delivery of a single Eee unit.

Perhaps this would explain why so many Newegg buyers wound up with a "backordered" notice instead of a tracking number. But don't despair; the Eee buyers who got five have a heart and are sending them back, so no doubt Newegg will be filling their backorders as soon as possible.


"Legally in the state I live in, I could have kept all 5.  The transaction was completed, and I paid for what I ordered.  Morally however I just couldn't justify it," writes the member AgentEntropy. "Of course I'd rather have kept the 4 extras than the $50, but who wouldn't?"



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RE: lol
By borismkv on 11/5/2007 3:14:45 PM , Rating: 2
Try living in Alaska. It costs about 70 dollars to ship a 30 dollar crap & tinfoil case up here through Newegg (And more for anything worth using). My last build had most of the parts shipped from California, and the RAM shipped from New Jersey of all places, so I had to go buy MORE RAM elsewhere just to have a working computer and not a box of parts for a week and a half. I've been less than pleased with Newegg's shipping lately, but they do have an awesome website for research and shopping. I don't think I've found another etailer that gives as much information about parts as Newegg, even though there are several that ship here cheaper than anyone else (Which means everything's quite a bit cheaper elsewhere...which is also why I'll likely start going elsewhere to buy parts while I live here).


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