Print 76 comment(s) - last by rdeegvainl.. on Sep 8 at 9:13 AM

Steve Jobs has a change of heart

Yesterday's announcement of the $200 price reduction for the 8GB iPhone was a shock to the system. No one in the industry was expecting it and customers that had already purchased the machine at the $599 price point were fuming mad. To get an idea about how angry some customers were, look no further than this thread at Mac Rumors which is 1500+ posts long.

Steve Jobs got also got an earful with irate customers and his inbox was overloaded with customer complaints about the $200 price cut after only two months on the market.  In an open letter to all iPhone customers, Steve Jobs expressed his "observations and conclusions."

"First, I am sure that we are making the correct decision to lower the price of the 8GB iPhone from $599 to $399, and that now is the right time to do it," said Jobs. "It benefits both Apple and every iPhone user to get as many new customers as possible in the iPhone 'tent'. We strongly believe the $399 price will help us do just that this holiday season."

On the flipside, Jobs was also sympathetic to the outrage expressed by existing iPhone owners. “Therefore, we have decided to offer every iPhone customer who purchased an iPhone from either Apple or AT&T, and who is not receiving a rebate or any other consideration, a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store," Jobs continued.

Jobs noted that more details will be posted next week as Apple and AT&T work out the details of the program.

$100 of in-store credit isn't exactly the same thing as $200 in cold cash, but it's surely better than nothing at all.

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RE: Act First, Think Later
By rdeegvainl on 9/7/2007 1:46:08 AM , Rating: 2
Wow, I can't even begin to describe the diatribe i just read over your last few post, first you complain that your mac buddies rag on you for not getting sp's, then you complain that windows has so many patches. Then you go into some pseudo-cultist rant about Russinvich, swearing people have to read it, over and over. Your starting to sound like a fanatic. If you think other OS's are better, and have better architecture, that's cool and I'm glad you actually have a stated reason behind it (most just use FUD), but the biggest advantage that WINDOWS has is familiarity, with nearly literally all people who use computers. That will also keep them in the lead for many many years to come. I don't believe windows is all that and a bag of chips, (i had to get my own chips) and i am looking into working with Linux for familiarity (would try mac but not enough money) but it seems obvious that throttling at 100mb/s isn't really an issue with 99 percent of those who use machines and the huge mess that is REGISTRY, are inconvenient, but not at all deciding factors on which service to use. The main factor is compatability, with windows you just have more choices, and that is what mac needs to work on, getting people to know what choices they have, and working with developers to make things compatable with mac, sure they already do, but they need to go all out, if they really want to capture the non hate attention of more people, instead of just using elitist mentality.
that is all

"People Don't Respect Confidentiality in This Industry" -- Sony Computer Entertainment of America President and CEO Jack Tretton
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