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Steve Jobs has a change of heart

Yesterday's announcement of the $200 price reduction for the 8GB iPhone was a shock to the system. No one in the industry was expecting it and customers that had already purchased the machine at the $599 price point were fuming mad. To get an idea about how angry some customers were, look no further than this thread at Mac Rumors which is 1500+ posts long.

Steve Jobs got also got an earful with irate customers and his inbox was overloaded with customer complaints about the $200 price cut after only two months on the market.  In an open letter to all iPhone customers, Steve Jobs expressed his "observations and conclusions."

"First, I am sure that we are making the correct decision to lower the price of the 8GB iPhone from $599 to $399, and that now is the right time to do it," said Jobs. "It benefits both Apple and every iPhone user to get as many new customers as possible in the iPhone 'tent'. We strongly believe the $399 price will help us do just that this holiday season."

On the flipside, Jobs was also sympathetic to the outrage expressed by existing iPhone owners. “Therefore, we have decided to offer every iPhone customer who purchased an iPhone from either Apple or AT&T, and who is not receiving a rebate or any other consideration, a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store," Jobs continued.

Jobs noted that more details will be posted next week as Apple and AT&T work out the details of the program.

$100 of in-store credit isn't exactly the same thing as $200 in cold cash, but it's surely better than nothing at all.

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RE: Note to all Apple haters
By retrospooty on 9/6/2007 4:33:38 PM , Rating: 3
I agree it was cool of Apple to offer $100 creds... but that does NOT make Apple a cut above. Apple is a corporation, and ONLY did it to save future "early adopter" sales. If they didnt, the next overpriced overhyped gadget to come out would not sell as many units until that 1st big price drop.

As far as Steve Jobs in concerned, he is still a maniac, and a complete ass at that. I know people that work at Apple, and he is known for cornering employees that he has never even met,in elevators and crawling up their asses... "What are you doing right now to make this company money", and berating them verbally in other ways. Total megalomaniac.

RE: Note to all Apple haters
By zinfamous on 9/6/07, Rating: 0
RE: Note to all Apple haters
By retrospooty on 9/6/2007 6:27:18 PM , Rating: 2
ya, the more people you know in the Silicon Valley that have actually met him, the more horror stories you hear. I am told most Apple employees walk the other way if they see him coming, they do anything to avoid eye contact.

"I mean, if you wanna break down someone's door, why don't you start with AT&T, for God sakes? They make your amazing phone unusable as a phone!" -- Jon Stewart on Apple and the iPhone
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