Over 400,000 Sony Bravia TVs Found To Be Defective
February 14, 2006 8:49 PM
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About 400,000 Bravia TVs are affected by the recall
If you start me up; If you start me up I'll never stop
If you bought a Sony Bravia LCD or rear-projection screen TV within the past year, you may have a little bit of a problem on your hands. Roughly 400,000 of the TVs which were sold in North America, South America and Asia cannot be turned off or come of out standby mode once they pass 1,200 hours of use.
According to a Sony, users of affected Bravia models can go to its
where they will find instructions on how to have materials sent to them to update their TVs. Owners of Grand Wega models must use that same website to schedule a Sony authorized technician to come to their home to perform the update (all on Sony's dime of course).
Sony is providing the software update at no charge to owners of affected televisions through March 1, 2008. Terms of Sony's limited warranty otherwise continue to apply. We apologize for any inconvenience this may have caused you and will continue to provide superior customer service for Sony televisions.
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Scheduled An Apointment
2/15/2006 10:29:07 AM
I purchased the Grand Wega KDF-E50A10 last September, and according to Sony's website my TV (based on the serial number) is one of those affected.
Scheduling the appointment was easy through their website; they'll even come out at night or on Saturdays if needed. Very nice!
RE: Scheduled An Apointment
3/24/2006 3:19:59 PM
a repairman came out to fix this... and he slept with my wife!!
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