Over 400,000 Sony Bravia TVs Found To Be Defective
February 14, 2006 8:49 PM
comment(s) - last by
About 400,000 Bravia TVs are affected by the recall
If you start me up; If you start me up I'll never stop
If you bought a Sony Bravia LCD or rear-projection screen TV within the past year, you may have a little bit of a problem on your hands. Roughly 400,000 of the TVs which were sold in North America, South America and Asia cannot be turned off or come of out standby mode once they pass 1,200 hours of use.
According to a Sony, users of affected Bravia models can go to its
where they will find instructions on how to have materials sent to them to update their TVs. Owners of Grand Wega models must use that same website to schedule a Sony authorized technician to come to their home to perform the update (all on Sony's dime of course).
Sony is providing the software update at no charge to owners of affected televisions through March 1, 2008. Terms of Sony's limited warranty otherwise continue to apply. We apologize for any inconvenience this may have caused you and will continue to provide superior customer service for Sony televisions.
This article is over a month old, voting and posting comments is disabled
Samsung has had the same type of problems...
2/15/2006 12:46:23 AM
It's really easy to bash on Sony when something goes wrong, and shout the praises of Samsung to the high heavens, but both companies have had problems like this.
Do some research into the MASSIVE geometry problems with their Slim CRT TVs. Over 75% of them had extreme geometry issues for which the only solution was to return the TV and get a new one, more often than not consumers would have to do this 2 or 3 times before they finally recieved a TV without faults.
Problems happen, it's the nature of the consumer electronics business, the important thing is that the company at fault provide quick and honest customer service to their customers.
Sony Trinitron CRT TVs are STILL the reference standard by which the vast majority of reputable reviews judge image quality. Also the Sony SXRD Projection TVs set the image quality standard in projection TVs, beating DLPs in contrast ratio and color saturation.
Pointless hating... no thanks.
RE: Samsung has had the same type of problems...
2/15/2006 6:02:56 PM
The point is that Sony used to be a premium brand, and when you pay Sony's price you expect to avoid these kind of issues. But unfortunately, it just isn't so anymore. And with a "media" guy like Howard Stringer as the new CEO, I don't expect these hardware QA issues to go away anytime soon.
Korea's Samsung on the other hand, under Kun-hee Lee, has visited factories, destroyed and burned poorly performing device inventories in front of workers, and otherwise moved to make Samsung a good-quality brand.
Not every Samsung product is great (or without flaws) but then again you're
paying a Sony price for it either. A lot of people are seeing the old-style Sony reinvented in Samsung.
"We don't know how to make a $500 computer that's not a piece of junk." -- Apple CEO Steve Jobs
Numerous Leaks Detail 4.7" iPhone 6 Processor, RAM, Cellular and NFC Capabilities
August 29, 2014, 10:37 PM
Buzz Grows Over Upcoming Lenovo Vibe X2's "Layered" Rim, Intel Chip
August 29, 2014, 4:59 PM
Sprint Intros Free Wi-Fi Calling for Overseas Travelers
August 29, 2014, 11:30 AM
Nokia HERE Maps to Arrive on Samsung Galaxy Smartphones This October
August 29, 2014, 9:14 AM
Microsoft's Standalone Kinect 2 Goes On Sale Oct. 7 for $150
August 28, 2014, 4:33 PM
Apple Builds Not-So-Secret Secret 3-Story Tower for iPhone 6/iWatch Unveil
August 28, 2014, 3:41 PM
Most Popular Articles
Microsoft's Surface 2 Tablet Family Gets a $100 Price Cut
August 25, 2014, 1:16 AM
Owner of "Decepticon" Maserati Ordered to Appear in Court This Thursday
August 25, 2014, 7:55 AM
LG Posts Teaser Video of Its “Round Face” G Watch R Smartwatch, Set for IFA Lauch
August 24, 2014, 2:49 PM
Windows 9: "Upgrade Now" Button Coming for Enterprise Updates, ARM Preview in H1 2015
August 26, 2014, 8:00 PM
Second ZMapp-Treated Patient Dies of Ebola, Supplies Run Out
August 25, 2014, 7:03 PM
Latest Blog Posts
Space Terrorism is a Looming Threat For the United States
Apr 23, 2014, 7:47 PM
Facebook Aims to Provide Internet to "Every Person in the World" with Drones, Satellites
Apr 1, 2014, 10:20 AM
Retail Mobile Sites Experience Outages in Light of Simplexity's Bankruptcy
Mar 14, 2014, 8:48 AM
Tesla vs. BMW: Who Has the Safer EV?
Feb 1, 2014, 2:56 PM
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information