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Apple and AT&T score big with iPhone launch

Everyone knew that the iPhone was going to be big from the moment it was announced in early January. Apple CEO Steve Jobs hailed the device as the ultimate in mobile communications given that it could function as a phone, a mobile Internet device and as an iPod.

As the months progressed, the hype mushroomed even though the iPhone lacked a user-replaceable battery, physical keyboard, expansion slot, voice dialing, A2DP, MMS, iChat, flash support, copy and paste ability and video recording -- not to mention that the iPhone was tied solely to AT&T.

It appears that all of the minuses stacked against the iPhone weren't enough to phase buyers who lined up days in advance to purchase the latest "it device" from Cupertino. Not even the $499 (4GB) and $599 (8GB) price tags were enough to keep Apple from selling around 525,000 iPhones from 6:00 PM Friday evening through close of business on Sunday.

Nearly all of AT&T's stores were depleted of iPhone stock by Saturday whereas Apple's retail stores are currently faring much better (you can check iPhone availability here).

Apple's iPhone launch didn't go off glitch free, however. Many users complained of activation problems with iPhone. The iPhone can be activated through iTunes and the steady rush of users scrambling to activate their phones overloaded AT&T's servers.

"We are working on any issues on an individual basis with customers who were impacted," said Michael Coe, a representative for AT&T.

AT&T spokesman Mark Siegel noted that a "small percentage" of customers were having activation issues. "Our first priority is to get them up and rolling as quickly as we can," Spiegel continued.

For its part in the matter, an Apple spokesman simply said "There are a small percentage of iPhone customers who have had a less than perfect activation experience."



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This article is over a month old, voting and posting comments is disabled

It's already failed.
By psychotix11 on 7/2/2007 5:53:03 PM , Rating: 3
I work in IT for a fairly large global company and our phone provider is AT&T, all senior management and IT people have smartphone/blackberry what have you.

We aren't going to offer the iphone to anybody at our company, currently there are way to many issues with it.

Talking with other IT workers around the area this seems to be the case.

Their current sales numbers mean squat. At any product launch you will always have a select number of people willing to buy it regardless of the price point.

In order for the phone to sell the amount they want it must be sold as a smart phone, and currently nobody in corporate world wants to touch the thing with a 10 foot pole, even those already with AT&T.

As for me, I'll keep my 8525




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