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Apple and AT&T score big with iPhone launch

Everyone knew that the iPhone was going to be big from the moment it was announced in early January. Apple CEO Steve Jobs hailed the device as the ultimate in mobile communications given that it could function as a phone, a mobile Internet device and as an iPod.

As the months progressed, the hype mushroomed even though the iPhone lacked a user-replaceable battery, physical keyboard, expansion slot, voice dialing, A2DP, MMS, iChat, flash support, copy and paste ability and video recording -- not to mention that the iPhone was tied solely to AT&T.

It appears that all of the minuses stacked against the iPhone weren't enough to phase buyers who lined up days in advance to purchase the latest "it device" from Cupertino. Not even the $499 (4GB) and $599 (8GB) price tags were enough to keep Apple from selling around 525,000 iPhones from 6:00 PM Friday evening through close of business on Sunday.

Nearly all of AT&T's stores were depleted of iPhone stock by Saturday whereas Apple's retail stores are currently faring much better (you can check iPhone availability here).

Apple's iPhone launch didn't go off glitch free, however. Many users complained of activation problems with iPhone. The iPhone can be activated through iTunes and the steady rush of users scrambling to activate their phones overloaded AT&T's servers.

"We are working on any issues on an individual basis with customers who were impacted," said Michael Coe, a representative for AT&T.

AT&T spokesman Mark Siegel noted that a "small percentage" of customers were having activation issues. "Our first priority is to get them up and rolling as quickly as we can," Spiegel continued.

For its part in the matter, an Apple spokesman simply said "There are a small percentage of iPhone customers who have had a less than perfect activation experience."

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RE: In 1 years time
By encryptkeeper on 7/2/2007 2:55:05 PM , Rating: 1
#1- It doesn't play nicely with Corporate email systems

525k devices sold in 3 days. 12 million by end of 08. exchange sync has been done on 3 separate occasions. Ximian did it with evolution. Symbian has done it, and entourage can do it. With 12 million devices you don't think someone is going to figure it out with that massive market? you're high if you dont think it will sync with exchange.

Corporations that are willing to pay $600.00 for a fucking phone expect it to work out of the box.

#2 Battery. Not having a swappable battery is typically not good for a phone.

why do you replace a battery? because it runs out of juice or the battery fails. in almost 10 years of only having a cell phone as my only phone i have never once had a battery 'fail'. and if i can use the iphone for 6-8 hours of talk time and recharge via the wall, car, or USB ... hell my blackjack rarely gets low on power.

This is a cell phone, and essentially it may be the beginning of a merge of technology between phones and UMPCs. You pay $600.00 for a wireless device, you expect it to work whether its for business or personal use. If it's business, and the battery fails, your business is lost until you get it back online. Even if it was like Ipods service plan, it's 3 days before you get one back. And even then, if the problem doesn't present itself at Apple, they'll send it back to you and you've lost MORE time.
#3 Touch Screen.

the iphone has a glass scratch resistant display. ipods have plastic screens.

Still, break the glass and you're fucked. People drop phones all the time, but not as much as Ipods, since you generally strap an IPod onto an arm or in a pocket.

#4 Price
ipod with color screen = 250
smart phone = 200-300

iphone = 500-600 and does everything in one package.

Lots of people have IPods already, so it's like spending 800 dollars or even more.

#5 plans

all providers suck. most phones suck. doesnt matter who you have all providers suck.

half a million devices sold in one weekend and you think this device is a flash in the pan? wtf do people nay say? is there something in it for you to hate on everything? doesnt logic alone pretty much dictate that this device has merit? over half a million people drop 500-600 dollars and all you can do is look at the negative ... blows my mind.

All providers do not suck (I swear I don't work for one) but after the initial hype of the PS3 died down, we realized (those of us that didn't know it before) that there is a maximum that people will pay for items. Basically, we now know not to bust a nut over a good launch, it's what happens 6 months later.

Few people have smartphones as it is, and they're relatively cheap now, at 200 bucks or so and less than 80 dollars a month for service plans.

And your last comment on half a million people buying these things? See if you're singing the same tune in 4 months. there are 270,000,000 people in America and half a million of them is only .2% of the population. Not a huge number for the sheer number of people who use cell phones.

"People Don't Respect Confidentiality in This Industry" -- Sony Computer Entertainment of America President and CEO Jack Tretton
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