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Apple and AT&T score big with iPhone launch

Everyone knew that the iPhone was going to be big from the moment it was announced in early January. Apple CEO Steve Jobs hailed the device as the ultimate in mobile communications given that it could function as a phone, a mobile Internet device and as an iPod.

As the months progressed, the hype mushroomed even though the iPhone lacked a user-replaceable battery, physical keyboard, expansion slot, voice dialing, A2DP, MMS, iChat, flash support, copy and paste ability and video recording -- not to mention that the iPhone was tied solely to AT&T.

It appears that all of the minuses stacked against the iPhone weren't enough to phase buyers who lined up days in advance to purchase the latest "it device" from Cupertino. Not even the $499 (4GB) and $599 (8GB) price tags were enough to keep Apple from selling around 525,000 iPhones from 6:00 PM Friday evening through close of business on Sunday.

Nearly all of AT&T's stores were depleted of iPhone stock by Saturday whereas Apple's retail stores are currently faring much better (you can check iPhone availability here).

Apple's iPhone launch didn't go off glitch free, however. Many users complained of activation problems with iPhone. The iPhone can be activated through iTunes and the steady rush of users scrambling to activate their phones overloaded AT&T's servers.

"We are working on any issues on an individual basis with customers who were impacted," said Michael Coe, a representative for AT&T.

AT&T spokesman Mark Siegel noted that a "small percentage" of customers were having activation issues. "Our first priority is to get them up and rolling as quickly as we can," Spiegel continued.

For its part in the matter, an Apple spokesman simply said "There are a small percentage of iPhone customers who have had a less than perfect activation experience."

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People amaze me...
By skroh on 7/2/2007 12:27:05 PM , Rating: 1
This has got to rank as the biggest hype-machine snowjob success in marketing history. Is the lower-case i really that magic? Some common sense observations: the lack of flash-memory access is crippling for a product that is marketed for the uses that supposedly make the iPhone sexy. The price is ridiculous.

And the Really Big Point: Phones that conform to the PDA form-factor are an ergonomic nightmare. They are flat, not contoured to the face like a folding flip-phone. That's a pain. In order to use them as a phone (especially because they are not curved or angled) you have to hold them against your face, which leaves them covered in skin oils and eventually dead-skin-crud. They are bulkier than phones, and their user interface is exposed to abrasion and other damage.

The ultimate winner of the convergence process is going to be a phone with PDA/media player features, not a media player or PDA with phone features. Anybody who spends $500 on a media player that makes a lousy phone and an even lousier PDA is going to be disappointed with themselves in the long run.

RE: People amaze me...
By bhieb on 7/2/2007 1:13:47 PM , Rating: 2
I agree, this phone does not make any sense to me. Why would anywone want a phone that big without a keyboard? For the 8GB big deal, I can already get a 4GB micro SD card and soon an 8GB one. For $500 it has to be a mini laptop with all of the functions. I will stick with my HTC Wizard for now.

RE: People amaze me...
By dnkypnch on 7/2/2007 2:39:14 PM , Rating: 2
why would i want something that big w/o a keyboard? simple. size of the device and size of the screen. w/o a slide out or affixed mini keyboard the screen gets the most space and the device stays slim.

RE: People amaze me...
By Disenchanted on 7/2/2007 7:15:18 PM , Rating: 4
you have to hold them against your face, which leaves them covered in skin oils and eventually dead-skin-crud.

May be you should wash your face more?

Sorry, I couldn't resist...

RE: People amaze me...
By emboss on 7/3/2007 12:52:49 AM , Rating: 2
This has got to rank as the biggest hype-machine snowjob success in marketing history.

So, basically the usual effect of the RDF? :)

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