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The X-Clamps on the Xbox 360 motherboard (Source: AnandTech)
Console service company Micromart will no longer repair Xbox 360 due to alleged design flaw

UK-based game console repair company Micromart has been fixing video game systems for over a decade. On its website it advertises that it will repair PlayStation 2, original Xbox, PSP and replace screens for other handheld systems.

Micromart, which used to repair the Xbox 360, recently posted a notice on its website that it “has now withdrawn from offering a repair service for the dreaded 3 Red Lights fault.”

The company states that, “This problem is endemic on the Xbox 360 console and the volume has made this repair non-viable.” Micromart will also no longer fix Xbox 360 consoles that display screen freezing problems. The company, however, will continue to support all other repairs to the consoles.

“We were seeing about 30 a week before we pulled the plug on the service,” said Micromart’s Jeff Croft to GamesIndustry. “We saw it over a period of several months and it was just getting worse. It began towards the end of last year. Once the twelve month warranty finished then we started to see more and more machines being sent in to be looked at.”

“The work we had done to the console lead us to believe that basically it was a fault with the motherboard and not something that could be resolved easily. And it wasn't going to go away,” continued Croft.

 “We're not taking that thing on board; we won't repair them. We originally did some work with it but it's labour intensive and it isn't really a feasible repair for us to undertake. We would probably end up charging GBP 100 [$202] for a repair and we still wouldn't be happy with the end result,” he added.

A recent investigation by DailyTech on Xbox 360 warranty returns revealed that up to a third of Microsoft’s latest console fail.



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RE: At what point...
By Kevil on 7/3/2007 11:09:09 AM , Rating: 2
quote:
Its like freedom of religion
Consoles are religions now?? You're right to the extent that everyone has the right to their own beliefs or thoughts but a fanboy does more than just defend their position. They attack those who have different views than them, they hold strong ties to a company/product to the extent that they often ignore any misgivings. Overall fanboy behaviour makes the community a less welcoming place and damages it as a whole. But then this is just my opinion and you are free to agree or disagree.


RE: At what point...
By mdogs444 on 7/3/2007 11:46:41 AM , Rating: 2
Now dont start purposely misinterpreting what was said. I suggest you read again what we were discussing.

The "just like freedom of religion" statement probably should have been rephrased to "freedom of speech". It was merely backing up the fact that fanboys of all products have the right to proud of their products, and express their opinions about theirs and other products on the market.

I do agree that there are bad apples in the fanboy market who's puprose to put down everyone else's products out of hate towards those companies. However, its not fair to classify all of them in that category.

There are people who ride Harley's, will only buy Harley's, and who tell everyone else how great they are and that they should get one too if they are looking for a bike. Out of those people - there are some that hate every other manufacturer and put them down, and there are also some that just prefer the Harley and have nothing against other manufacturers.

All im trying to say is that not everyone in that "fanboy" category deserves to be put down. Its like a women making a statement that all men are the same.


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