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Lawsuit claims LCD screens on Apple's current notebooks are not capable of millions of colors

Apple Inc. has been in and out of the courtroom a number of times this year for patent infringements, product defects and mostly to defend its iPhone. This week, Apple finds itself in the courtroom again, this time facing a class action lawsuit alleging the LCD screens on its MacBook and MacBook Pro laptops are substandard. The claim also alleges Apple advertised its screens as being superior, but knowingly shipped screens that did not meet its original claims.

The class action lawsuit points out the glossy screens Apple introduced with the launched of its MacBook last year. Apple advertised that the new glossy screens provided users with deeper blacks and whites that are more vibrant. However, many customers experienced graininess and sparkling effects common to dithering techniques, according to the lawsuit.

According to the complaint:

Many such dissatisfied purchasers were chastised by Apple agents and employees for being too picky about their assessments of the quality of the display. Other dissatisfied purchasers were told that they were imagining the complained about defects.

The complaint also points out that many of the disgruntled customers posted messages on Apple's own forums only later to have their posts moderated or completely removed by Apple forum administrators.

"It appears that Apple has engaged in substantial editing of the posts on the discussion forum," the lawsuit indicates.

The lawsuit alleges Apple uses dithering techniques to create an illusion of colors that don't actually exist. In fact, the lawsuit claims if a MacBook or MacBook Pro users installs Windows XP, they will notice superior image quality in areas such as gradients. The test seems to indicate Apple is using some sort of software at work in OS X.

"The displays are only capable of displaying the illusion of millions of colors through the use of a software technique referred to as 'dithering'," the lawsuit claims.


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RE: Say what?
By mindless1 on 5/20/2007 2:04:07 PM , Rating: 3
Quite a few people who aren't using CAD or photoediting types of apps find dithering (when perceivable) objectionable and actively seek products that don't.

It matters to regular customers. Look at a poor monitor if you like but don't pee in my pool.


RE: Say what?
By otispunkmeyer on 5/21/2007 4:04:06 AM , Rating: 2
probably been found out selling 6bit panels with 2x2 dithering on their laptops.

and honestly, i can see why people are upset, especially the MBP users who paid to have a more professional bit of kit.

6bit dithered TN's are like the lowest of the low in LCD's certainly something you dont put on a $2000 laptop.

glossy coatings are mostly rubbish too. theyre like a band aid to cover up naff panels...unless you own a NEC 20.1inch with the S-IPS 8bit panel, that thing is sweet.


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