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Lawsuit claims LCD screens on Apple's current notebooks are not capable of millions of colors

Apple Inc. has been in and out of the courtroom a number of times this year for patent infringements, product defects and mostly to defend its iPhone. This week, Apple finds itself in the courtroom again, this time facing a class action lawsuit alleging the LCD screens on its MacBook and MacBook Pro laptops are substandard. The claim also alleges Apple advertised its screens as being superior, but knowingly shipped screens that did not meet its original claims.

The class action lawsuit points out the glossy screens Apple introduced with the launched of its MacBook last year. Apple advertised that the new glossy screens provided users with deeper blacks and whites that are more vibrant. However, many customers experienced graininess and sparkling effects common to dithering techniques, according to the lawsuit.

According to the complaint:

Many such dissatisfied purchasers were chastised by Apple agents and employees for being too picky about their assessments of the quality of the display. Other dissatisfied purchasers were told that they were imagining the complained about defects.

The complaint also points out that many of the disgruntled customers posted messages on Apple's own forums only later to have their posts moderated or completely removed by Apple forum administrators.

"It appears that Apple has engaged in substantial editing of the posts on the discussion forum," the lawsuit indicates.

The lawsuit alleges Apple uses dithering techniques to create an illusion of colors that don't actually exist. In fact, the lawsuit claims if a MacBook or MacBook Pro users installs Windows XP, they will notice superior image quality in areas such as gradients. The test seems to indicate Apple is using some sort of software at work in OS X.

"The displays are only capable of displaying the illusion of millions of colors through the use of a software technique referred to as 'dithering'," the lawsuit claims.


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Apple Used to be on top
By TimberJon on 5/18/2007 4:21:13 PM , Rating: 2
By this I mean used to be the "term" used to describe a graphics PC. A Pc that uses photoshop or other programs for graphic design, video editing and so forth. Even I had told a few people, "Get a Mac then, their processors are supposed to be superior with graphics and rendering"

But not since the dual core came out. Now theres a quad core, and more on the way. I wouldnt put my dependence on Apple OS anything. Its like MSN slipping its tentacles into everything it can to control the user and marketing.

I believe they did it. By using software to up the colors or illusion of colors, they could probably have saved a good chunk of change on each top in the long run.

I dont know if that would be called bad planning or good planning.. bad because now there is this lawsuit against them for it.. good because it probably generated money needed to pay for the possible suit, and the suit they KNOW they were going to get by persuing the iPhone.




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