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Print 44 comment(s) - last by Pirks.. on Apr 12 at 12:53 PM


The front page of EggXpert.com
EggXpert is the new official forum area for Newegg

Online retailer of computer hardware and accessories Newegg.com is putting its latest venture square in the hands of the PC enthusiast community. Earlier this month, Newegg quietly launched its own community site called EggXpert.com with a forums section and blogs for its users.

Currently in an open beta stage, EggXpert describes itself as “an extensive and easy-to-use online tech community designed specifically for PC & consumer electronics enthusiasts like yourself.” Users can interact with each other via online forums, blogs and regular interactive events.

EggXpert likely realizes that a good portion of Newegg customers are PC do-it-yourself types, and have opened a forum dedicated to the DIY crowd and even overclockers. Appropriately, situated right below the overclockers’ area is a forum dedicated to helping with hardware troubles.

Unlike many other hardware enthusiast forums on the Internet, EggXpert does not have an area dedicated for its members to buy, sell and trade their computer goods. In place of a traditional marketplace section are forums where users can discuss and inform each other of hot deals, even if they aren’t products from Newegg.com

Since the site’s launch in early April, the forum has amassed over 5,500 members who have contributed to 2,444 threads and 3,674 posts.



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RE: Good move
By fbrdphreak on 4/10/2007 1:46:22 PM , Rating: 4
Sorry, I can't. I learned of this through research with my company, that's about all I can say.

Do you really need proof? So say it's 20% instead of 30%, who cares. Look around AT, or NotebookReview, or Thinkpads.com - when people ask "what should I buy?," enthusiasts on the forum aren't going to say "the cheapest thing out there." More often than not, they point them toward a higher config or product that overcomes certain major shortcoming that the lower end config/product had. More often than that, this increases the price tag.


RE: Good move
By BladeVenom on 4/10/2007 2:35:45 PM , Rating: 2
Community members will also be the most vocal complainers when Newegg does something they don't like. While I like the idea, it's a double edged sword.


RE: Good move
By johnsonx on 4/10/2007 3:46:09 PM , Rating: 3
quote:
...when Newegg does something they don't like.


Oh, you mean like the recent change where my sort preferences don't stick any longer? No matter how many times I click 'Sort by Price' it reverts back to 'Best Match' every single time (and of course higher priced items are always first). Since I'm searching by pre-set criteria, there is no 'Best Match'... all items displayed are 100% matches by definition.

I'm sure NewEgg noticed that in any given category of similar items the lowest priced sell first, but that's no excuse to screw with my sort preferences.

It's not simply that I want to buy the absolute cheapest (usually I don't), but price-point tells you something about an item vs. other similar items. For example, if you want a basic GeForce 6100 mainboard for an office computer build, the lower priced models are what you want.... higher priced models have extra features you're not interested in for that type of build.

A version of this rant will be off to newegg customer service shortly...


RE: Good move
By exanimas on 4/12/2007 12:38:58 AM , Rating: 2
While on the topic of Newegg and the way they sort items, it had some weird thing for a while where if you would select sort by "Best Rating" it would put items with 5 eggs up top, but with like 1 - a few reviews, as opposed to the most reviewed 5 egg item. I'm glad to say that it's back the old system (by rating then by number of reviews), but it was just kind of random that it would change out of nowhere.

P.S. I also agree with it not saving your sort preference as I like it to be by Best Rating (obvious by my post). I think anyone who cares should write Newegg so something gets done about this quicker.

/myrant


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