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Verizon's EV-DO service is capped at 5GB per month

Verizon Wireless has gotten its hands caught in the cookie jar over the use of the term "unlimited" when referring to its EV-DO broadband service. Verizon advertised the unlimited service even though users could actually bump up against an artificial limit.

Verizon has been dropping customers for the past few years for excessive data usage, but the actual limits weren't until recently revealed in the terms of service (TOS). Verizon recently changed its TOS to indicate that the previously invisible download cap is actually 5GB per month.

In addition to the 5GB cap, the TOS also shows that, "Prohibited uses include, without limitation, the following: (i) continuous uploading, downloading or streaming of audio or video programming or games; (ii) server devices or host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer (P2P) file sharing; or (iii) as a substitute or backup for private lines or dedicated data connections." The TOS continues, "Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice."

According to Verizon, its broadband service should only be used for Internet browsing, email and intranet access.

Verizon Wireless' Jeffrey Nelson had this to say about the change to the TOS, "Been reading and want to acknowledge that we added the 5GB language to the Ts and Cs of our "Unlimited FOR" Broadband Access plan several months ago. And, as some have noted here, while the Ts and Cs have remained the same, for those who don't go through the fine-print and get their impression of what the "plan" is just from advertising, we've been migrating the visuals away from a big "unlimited for" to providing more detailed information about our monthly broadband plan."

Verizon's website no longer uses the term "unlimited" to describe its EV-DO service.



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I just canceledmy plan.
By SilthDraeth on 4/4/2007 5:33:43 PM , Rating: 2
I just canceled my plan. And as for this reply being quoted below. Some of us have no choice. I used to have a choice but where I currently live I do not have a phone line, so only cellular, no cable, no DSL available etc, and Verizon was the only company I could get decent internet connectivity via a mobile office kit. Needless to say, we used it for all the things being targeted as impermissible in the TOS so I canceled.
"[Collapse Comment] Let them get screwed
By MachFive on 4/4/07, Rating: 0
By MachFive on 4/4/2007 5:05:28 PM , Rating: 0
I say anybody who doesn't know well enough to avoid CDMA carriers when it comes to data plans deserves the anal rapage, sans lube. I think the fact you can't even perform perfunctory file transfers with their highly crippled phones should be a huge warning sign to anyone looking for broadband access that doesn't bite. "




RE: I just canceledmy plan.
By RyanM on 4/4/2007 6:05:23 PM , Rating: 4
My comment doesn't apply to those with no choice, just those that don't know there are far better alternatives out there. Even Sprint is light-years better than Verizon. I feel bad for people who are stuck with Verizon and can't get anything better.


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