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Consumer without Aero launches attack on Microsoft

A class action lawsuit against Microsoft Corp. has been filed for the company’s Windows Vista Capable logo on new computers. According to Seattle P-I, the suit alleges that it was deceptive to include the logo on machines not capable of running all the features Microsoft was touting as new features of Windows Vista.

To run Windows Vista, PCs require a minimum of 512MB of RAM, an 800MHz or faster processor and a DirectX 9-capable graphics card—but those requirements do not guarantee a computer of running the new operating system will run with all new features. One such feature is “Aero,” an updated graphical user interface that requires both a relatively powerful graphics card and one of the most expensive versions of Windows Vista.

“In sum, Microsoft engaged in bait and switch -- assuring consumers they were purchasing 'Vista Capable' machines when, in fact, they could obtain only a stripped-down operating system lacking the functionality and features that Microsoft advertised as 'Vista,'” read the complaint.

The suit also alleges that Bill Gates played a part in misleading consumers after making a comment that users would be able to upgrade to Windows Vista for less than $100.

“In fact, one can only 'upgrade' to Home Basic for that price, which Mr. Gates and Microsoft know is a product that lacks the features marketed by Microsoft as being Vista,” the suit said, alleging that Gates' statement “furthered Microsoft's unfair and deceptive conduct.”

“Anybody who purchased a PC that had the Windows Vista Capable logo got the core experience of Windows Vista,” said Linda Norman, a Microsoft associate general counsel. “We have different versions, and they do offer different features. ... The Windows (Vista) core experience is a huge advance over Windows XP, we believe, and provides some great features, particularly in the area of security and reliability, and just general ease of use.”



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It's true
By mindless1 on 4/5/2007 11:41:48 AM , Rating: 2
Most of us knew about the differences but we are not Average Joe Consumer. Average Joe cannot be expected to know the differences unless they are stated as boldy as the features that AREN'T present or supported. I think a lawsuit is excessive but we can't see what Joe did, which stores displayed what, but then that may be a store fault not a Microsoft fault. That is, except the commercials, it's harder to subtractively remove the context of what we already knew when seeing the advertising that to try to put ourselves in the shoes of someone who didnt' know when subjected to advertising.




RE: It's true
By bldckstark on 4/5/2007 1:02:29 PM , Rating: 2
Every car commercial on TV shows a car that has optional equipment on it, then at the end they tell you a price for a stripped down version. This is exactly the same thing in my mind, and it has existed for as long as automobiles have been around. When an object has optional equipment/features you have to expect to pay more to get them.


"Nowadays you can buy a CPU cheaper than the CPU fan." -- Unnamed AMD executive

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