backtop


Print 46 comment(s) - last by bkm32.. on Apr 6 at 2:44 PM

Consumer without Aero launches attack on Microsoft

A class action lawsuit against Microsoft Corp. has been filed for the company’s Windows Vista Capable logo on new computers. According to Seattle P-I, the suit alleges that it was deceptive to include the logo on machines not capable of running all the features Microsoft was touting as new features of Windows Vista.

To run Windows Vista, PCs require a minimum of 512MB of RAM, an 800MHz or faster processor and a DirectX 9-capable graphics card—but those requirements do not guarantee a computer of running the new operating system will run with all new features. One such feature is “Aero,” an updated graphical user interface that requires both a relatively powerful graphics card and one of the most expensive versions of Windows Vista.

“In sum, Microsoft engaged in bait and switch -- assuring consumers they were purchasing 'Vista Capable' machines when, in fact, they could obtain only a stripped-down operating system lacking the functionality and features that Microsoft advertised as 'Vista,'” read the complaint.

The suit also alleges that Bill Gates played a part in misleading consumers after making a comment that users would be able to upgrade to Windows Vista for less than $100.

“In fact, one can only 'upgrade' to Home Basic for that price, which Mr. Gates and Microsoft know is a product that lacks the features marketed by Microsoft as being Vista,” the suit said, alleging that Gates' statement “furthered Microsoft's unfair and deceptive conduct.”

“Anybody who purchased a PC that had the Windows Vista Capable logo got the core experience of Windows Vista,” said Linda Norman, a Microsoft associate general counsel. “We have different versions, and they do offer different features. ... The Windows (Vista) core experience is a huge advance over Windows XP, we believe, and provides some great features, particularly in the area of security and reliability, and just general ease of use.”



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

My New Lawsuit
By BMFPitt on 4/4/2007 11:00:06 PM , Rating: 3
I think I'm going to look through my game collection and see what I can't run at the maxed out settings on the highest resolution with the minimum specs.

I smell cash.




RE: My New Lawsuit
By kingpotnoodle on 4/5/2007 8:11:10 AM , Rating: 2
Spot on :-)

This lawsuit is the most stupid I have seen for a while, and there are a lot of dumbass ones about. Microsoft publish the specs required to qualify for the mark, they state on their website/literature the limitations. PC makers slap on the stickers, quite legitimately as they meet the minimum requirements, the specs of machines are easily found before purchase... if someone buys a computer believing it does something it doesn't then it is either:

1. The retailers fault for misinforming the consumer, in which case sue the retailers.
2. The consumer's fault for not doing proper research about what they are buying - the information is publically available. If someone is not technical they should rely on their retailer who actually sells it to them to describe what they are buying, in which case see 1.


"I modded down, down, down, and the flames went higher." -- Sven Olsen

Related Articles













botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki