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Consumer without Aero launches attack on Microsoft

A class action lawsuit against Microsoft Corp. has been filed for the company’s Windows Vista Capable logo on new computers. According to Seattle P-I, the suit alleges that it was deceptive to include the logo on machines not capable of running all the features Microsoft was touting as new features of Windows Vista.

To run Windows Vista, PCs require a minimum of 512MB of RAM, an 800MHz or faster processor and a DirectX 9-capable graphics card—but those requirements do not guarantee a computer of running the new operating system will run with all new features. One such feature is “Aero,” an updated graphical user interface that requires both a relatively powerful graphics card and one of the most expensive versions of Windows Vista.

“In sum, Microsoft engaged in bait and switch -- assuring consumers they were purchasing 'Vista Capable' machines when, in fact, they could obtain only a stripped-down operating system lacking the functionality and features that Microsoft advertised as 'Vista,'” read the complaint.

The suit also alleges that Bill Gates played a part in misleading consumers after making a comment that users would be able to upgrade to Windows Vista for less than $100.

“In fact, one can only 'upgrade' to Home Basic for that price, which Mr. Gates and Microsoft know is a product that lacks the features marketed by Microsoft as being Vista,” the suit said, alleging that Gates' statement “furthered Microsoft's unfair and deceptive conduct.”

“Anybody who purchased a PC that had the Windows Vista Capable logo got the core experience of Windows Vista,” said Linda Norman, a Microsoft associate general counsel. “We have different versions, and they do offer different features. ... The Windows (Vista) core experience is a huge advance over Windows XP, we believe, and provides some great features, particularly in the area of security and reliability, and just general ease of use.”

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RE: How Empty Are People's lives...
By masher2 on 4/4/2007 5:02:24 PM , Rating: 4
> "somewhere actually got so disturbed and frustrated...they actually had the nerve to set aside time and drive down to a lawyer's office to file this claim

No, you have it backwards. Some lawyer smelled money, then went out and found a "victim" to seed the class action suit.

By lucyfek on 4/4/2007 9:08:13 PM , Rating: 3
yea, i hate these mf lawyers that pretend to be on your side. recently i received some cal paperwork for some dram memory with supposedly rigged price - well i expect to get some pittance at the expense of higher prices in the future (surely the fat money they pocket has to be covered whenever manufacturers sell future products). until these la(w)yers take care of opec like organizations, unions and others that affect prices to much greater extent (for products/services i really had to buy) just quit pretending and consider price fixing just another free market tool (unless a government was involved). same applies to to this lawsuit - can ignorance be an excuse (try this defense at any court) - i don't consider xp running on 512MB a great experience much less vista (but surely both will run so the pc is capable).
i have no love for ms but same applies to others that try to sell bs under the pretense of charity.

By crystal clear on 4/5/2007 1:01:44 AM , Rating: 1
You are Right-Locked on target-FIRE

By theapparition on 4/5/2007 7:28:04 AM , Rating: 2
Completely correct. In the end, if this goes anywhere, all "wronged" consumers will get is a $10 off coupon good towards their next purchase of a Microsoft product, while the lawyers involved will walk away with cash in pocket.

That of course is speculation, but rarely do these class action suits result in any direct remuneration to the alleged victims. They usually work out as compensation for future purchases.

"We are going to continue to work with them to make sure they understand the reality of the Internet.  A lot of these people don't have Ph.Ds, and they don't have a degree in computer science." -- RIM co-CEO Michael Lazaridis
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