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Walking into a bank with a ski mask is old fashioned

Swedish bank Nordea was the target of one of the largest online heists.  The bank lost between 7 to 8 million Swedish kronor (a little over $1.1 million USD) in a phishing scam that had been taking place over the last 15 months, according to ZDNET UK.

Officials say the "bank robbers" used phishing emails to lure bank customers into opening emails with attachments entitled "raking.zip" or "raking.exe."  The attachments were disguised as anti-spam software, but contained a Trojan which security companies called "haxdoor.ki."

Close to 250 Nordea customers were taken by the fraud.  It was also said that attacked customers did not have anti-virus software on their computers.  Security officials claim Russian organized criminals are responsible for the heist, with no less than 121 people suspected to be involved.  Even more damning, Swedish police traced computer servers first in the U.S. and then to Russia.

"Haxdoor.ki" is typically know to install keyloggers to record keystrokes, then hides itself using a rootkit.  When users attempted to activate their Nordea accounts online, the Trojan automatically responded by bringing the customer to a fake bank homepage. 

When the customers entered their personal information, including bank numbers and passwords, the website would load to an error page claiming that the site was having technical difficulties.  The criminals then used the gathered information on the real bank page and withdrew funds from customer accounts.

Nordea claimed it knew that a few of the transactions had been false due to the unusual activity under the accounts, but a majority of the transactions had been small withdrawal amounts, therefore making it difficult to identify real transactions from the fraudulent ones.  Nordea spokesman Boo Ehlin claimed that most of the fraudulent cases were small amounts that the company thought were ordinary.

Currently, a police investigation is underway and the bank is reviewing its security procedures.



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what can you say
By cciesquare on 1/22/2007 4:44:40 AM , Rating: 2
I mean what can you say?

It just comes down to ignorance on both the customer and bank side.

Banks should have been clearer on email policy in regards to asking for passwords, directed to links, or in this case downloading and installing something.

The customer should be fully aware that in this day and age email fraud is common. If you are suspecious call your bank directly and ask about it, or go to your local bank and ask. Its that simple. Laziness hurts you as an excuse.

This will happen more and more. Its not sophisticated, its simple human engineering. These thieves didnt use anything spectacular or extradinary, just ignorance of those whom they targeted.

These victims' lives are going to get more complicated because not only do these theives have their bank accounts they probably have other private info like credit card accounts and logins for those accounts.

Here's the worst part, some of these customers probably wont clean their computer and for those customers it will happen again.




RE: what can you say
By Hare on 1/22/2007 4:57:36 AM , Rating: 5
quote:
Banks should have been clearer on email policy in regards to asking for passwords, directed to links, or in this case downloading and installing something.

It's hard to blame anyone. I'm a Nordea customer and they clearly state in their papers that they will NEVER contact you with phone or email about passwords or other personal information. This is also in the actual password-card! The problem is that people are just too gullible and don't know how the Internet works. Most older people can't even understand that there could be someone trying to steal their passwords etc.

Nordea uses a separate pin each time you login to the bank. In addition to that you need your own customer id number. After logging in you must verify your transaction with a separate key. This is definately secure enough. If someone must be blamed it's the customer.

Nordea has been targetted many times in scandinavia with phishing attacks and it has been in the news over and over again. By now everyone should know from the media coverage and their documents not to fall for these scams.


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