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Old vs New
All Wii Remotes are recalled

Nintendo today announced that the company will replace some 3.2 million Wii Remote wrist straps after receiving numerous reports of the straps breaking sending the controller flying. Nintendo will allow customers to exchange their failure-prone wrist straps with a new beefier strap that is about double the thickness of the original.

There have been numerous reports of straps breaking sending remotes through TVs, windows and other expensive items. Nintendo responded to the Wii Remote madness by issuing a response in writing concerning the proper use of the remote. A few days later, Nintendo began making revisions to the Wii Remote in the form of a beefier wrist strap.

The new wrist strap is already included with the latest machines shipped, but Nintendo estimates that it may have to replace up to 3.2 million wrist straps, costing the company several million dollars. The old straps, which were found to be especially prone to breaking, had a 0.6 millimeter string diameter, while the new replacement strap features a diameter of 1 millimeter.

"People tended to get a bit excited, especially while playing Wii sports, and in some cases the control would come loose from their hands," company spokesman Yasuhiro Minagawa said. "The new strap will be almost twice as thick."

Nintendo has setup an online replacement form for Wii customers so that they can get replacements for their Wii Remote straps. Shipments will begin on December 21 and it will take 5 to 9 days to receive replacements.

The company also announced today that it is recalling 200,000 AC adapters for the DS and DS Lite in the Japanese market.

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RE: Good
By stromgald on 12/15/2006 3:06:26 PM , Rating: -1
Whether or not Sony is arrogant is besides the point. Nintendo will obviously have a quicker response than Sony to a product defect because Nintendo has fewer products so it isn't as much of an issue to them. Sony has TVs, laptops, batteries, phones, etc. Faulty laptop batteries don't cut into their bottom line as much as a faulty game console will cut into Nintendo's bottom line even though Nintendo's problem is relatively minor compared to Sony's.

Just because Sony has separate divisions for differnt products doesn't mean anythheiring to t quickness in responding to defects. The battery division of Sony could've been screaming for a recall months earlier, but upper management probably told them to hold off in hopes that the thing would blow over. Management that are ignorant of the acutal workings of a product have a higher tendency to stick their heads in the sand and hide.

On the issue of arrogance, Sony lets themselves be viewed as arrogant because they're a top dog in the electronics industry. Nintendo isn't near the top in their game console industry (although the Wii is cutting into that gap). An arrogant Sony can still make money and survive. If Nintendo behaved like Sony, they wouldn't make it. Nintendo is relying on good customer service and innovative products. Sony is relying on price (economies of scale). Sony can produce and sell more powerful products at cheaper prices than Nintendo. The same goes for Microsoft. It isn't so much a matter of Sony and MS being arrogant, its a matter of economics and their different strategies in making money.

I don't mean to nitpick about grammar, punctuation and stuff since this is the internet, but please capitalize and use paragraphs. Nobody likes reading a flood of text like that.

RE: Good
By Drexial on 12/15/2006 8:43:08 PM , Rating: 4
you have no idea how bad it would have been if firefox didnt check for spelling :-p

"It looks like the iPhone 4 might be their Vista, and I'm okay with that." -- Microsoft COO Kevin Turner
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