Print 77 comment(s) - last by VooDooAddict.. on Dec 18 at 12:11 PM

Old vs New
All Wii Remotes are recalled

Nintendo today announced that the company will replace some 3.2 million Wii Remote wrist straps after receiving numerous reports of the straps breaking sending the controller flying. Nintendo will allow customers to exchange their failure-prone wrist straps with a new beefier strap that is about double the thickness of the original.

There have been numerous reports of straps breaking sending remotes through TVs, windows and other expensive items. Nintendo responded to the Wii Remote madness by issuing a response in writing concerning the proper use of the remote. A few days later, Nintendo began making revisions to the Wii Remote in the form of a beefier wrist strap.

The new wrist strap is already included with the latest machines shipped, but Nintendo estimates that it may have to replace up to 3.2 million wrist straps, costing the company several million dollars. The old straps, which were found to be especially prone to breaking, had a 0.6 millimeter string diameter, while the new replacement strap features a diameter of 1 millimeter.

"People tended to get a bit excited, especially while playing Wii sports, and in some cases the control would come loose from their hands," company spokesman Yasuhiro Minagawa said. "The new strap will be almost twice as thick."

Nintendo has setup an online replacement form for Wii customers so that they can get replacements for their Wii Remote straps. Shipments will begin on December 21 and it will take 5 to 9 days to receive replacements.

The company also announced today that it is recalling 200,000 AC adapters for the DS and DS Lite in the Japanese market.

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RE: Good
By edge929 on 12/15/2006 9:06:08 AM , Rating: 2
I'd have to agree. They could have let this slide and looked the other way/blame it on user-error but they man-up and take the hit. On the other hand, those straps can't cost them more than 25 cents a pop, even the beefier ones.

Now we'll see how timely they can follow through.

RE: Good
By marvdmartian on 12/15/2006 9:38:54 AM , Rating: 2
Yeah, but isn't it sad, that some bean counter likely made them use the thinner straps, because it would save the company 5cents per unit.......and now it's going to cost the company probably $5 a unit to replace the wimpy straps with the newer (beefier) straps??

Death to lawyers and accountants!!! ;)

Oh yeah, and the first paragraph has the word braking....that should be brEaking.

RE: Good
By Oregonian2 on 12/15/2006 1:39:26 PM , Rating: 2
When you're making a million units a week, reducing cost a nickel is 50,000 dollars per week to the bottom line. 2.5 Million dollars a year. That might be the company's entire net profit for the year! :-)

In the consumer product business, nickels count (fortunately I haven't had to do for products I've worked on, it mostly was on the save-a-quarter or more sort of level).

I just suspect they didn't think people would let go of the remotes and thought the string they had was adequate. Have flying remote stories been coming out of Japan? Also may be that other cultures are a bit more aggressive/violent and fling the remotes harder/faster than the Japanese beta testers.

"Well, we didn't have anyone in line that got shot waiting for our system." -- Nintendo of America Vice President Perrin Kaplan
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