Virtual Black Friday a Disaster for Many
November 26, 2006 12:01 AM
comment(s) - last by
Just like retail stores during Black Friday, retailer web sites also had lots of visitors -- too many for some
Several major retailers
reportedly had issues with high amounts of web traffic
on their web sites during Black Friday. Wal-Mart's web site was difficult to access in the morning, leaving users with blank pages, delays and/or other problems. In the early afternoon, the web site just told users to come back at a later time. comScore Media Metrix says Walmart.com is the 21st most popular web site in the U.S., with almost 23 million unique visitors going to the site in September.
The possibility of purchasing one of 1,000 Microsoft Xbox 360 Core consoles for $100
caused Amazon.com to slow down
around 11AM PST yesterday. The small amount of Xbox 360 Core consoles sold out 29 seconds after the deal went live. Amazon's web site appeared to be back to normal within 15 minutes of the Xbox 360 deal ending. The additional traffic brought some affiliate Amazon sites to a crawl, such as Target.com.
Disney's shopping site was relatively okay, but still had congestion several clicks into the site, according to a spokesman for DisneyShopping.com. Even non-gift oriented sites experienced some traffic pains, as peripheral shopping engines like Shopping.com and PriceGrabber.com posted all time traffic records, and annoying load times.
A VISA spokesperson later confirmed that e-commerce sales were significantly off expectations, claiming good weather prompted customers to turn off the computer and drive to the stores instead.
Black Friday, the day following Thanksgiving, has often times been one of the busiest U.S. shopping days of the year. As more retailers begin offering better deals on their web sites, they are getting better at dealing with the increased traffic. However, poor web experiences has been an alarming trend for users attempting to stay out of the lines at the brick and mortar stores.
comScore reported eBay tallied in at over 7.5M IP addresses just on Friday alone, with high expectations for "Cyber Monday" as well. Cyber Monday is the term recently coined to describe the Monday immediately following Black Friday, and has also recently been a strong shopping session.
This article is over a month old, voting and posting comments is disabled
RE: A better way
11/27/2006 1:21:30 PM
My thoughts are exactly the same.
1. It is a self-inflicted problem.
2. Should have draw virtual straws before last Thursday!
If their servers can't handle the extra load, what's the point of a hot-but-extremely limited sale that causes problems for ALL customers. 100 Xbox 360 is insignificant revenue. Little to no profit. And people who "came in" to shop can leave with a simple mouse click, so the usual B&M special sales draw reasoning doesn't apply. MORE IMPORTANTLY, non-Xbox shoppers got shafted too. Rly smart Amazon!
Pissed off potential customers are more likely to shop elsewhere afterwards.
"Death Is Very Likely The Single Best Invention Of Life" -- Steve Jobs
Amazon.com $100 Xbox 360 Core Promotion: A Done Deal
November 23, 2006, 1:12 PM
Quick Note: Verizon May Become Canada's Fourth Major Carrier
June 18, 2013, 2:15 PM
BMI Files Lawsuit Against Pandora Over Royalty Fees, Radio Station "Stunt"
June 14, 2013, 1:28 PM
Ukranian-Led Cybertheft Ring Busted, Six East Coast Residents Arrested
June 13, 2013, 10:38 AM
Rep. Peter King (R) on NSA Leaks: Prosecute the Journalists
June 12, 2013, 4:00 PM
Comcast to Turn Customers Modems Into Quasi-Public Wi-Fi, Raises Legal Risks
June 10, 2013, 8:02 PM
Report: Google to Drop $1.3B for Waze Navigation Software
June 10, 2013, 7:43 AM
Most Popular Articles
Source: Don't Worry, NSA Spies on "99 Percent" of Americans' Locations, Call Records
June 14, 2013, 3:57 PM
Xbox Chief: If You Can't Get Online, Don't Buy an Xbox One
June 12, 2013, 9:57 AM
GigaHertz Wars 2.0? AMD Releases World's First 5.0 GHz FX Processor
June 11, 2013, 3:16 PM
Former Palm CEO: Selling Palm to HP was a Waste
June 12, 2013, 10:19 AM
Report: Apple to Release Larger iPhone Screens, Cheaper iPhone for $99
June 13, 2013, 9:41 AM
Latest Blog Posts
Lumosity: Does it Work?
May 22, 2013, 8:20 PM
Quick Note: Sony "Teases" PS4 Ahead of Xbox Reveal in New Video
May 20, 2013, 12:33 PM
Nokia Introduces Instagram-Like App of Its Own to Help Lumia Sales
May 20, 2013, 7:10 AM
Parents of Pre-Teen Drivers Commonly Practice Distracted Driving Says Study
May 9, 2013, 7:16 AM
Apple's iOS 7 Running Into Internal Delays Due to Massive Overhaul
May 1, 2013, 4:26 PM
More Blog Posts
Copyright 2013 DailyTech LLC. -
Terms, Conditions & Privacy Information