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Apple's new release of iTunes 7 brings along a bunch of new problems

Just days after the release of iTunes version 7, Apple is facing a barrage of user complaints and reports about iTunes being well, not much of an upgrade. Steve Jobs demonstrated the new release at the special conference to an amazed audience on Tuesday, showing off features such as free downloadable album art, new view and sort methods, and gapless playback. Unfortunately, some core features of iTunes have now become broken.

Going through the Apple iTunes forum, some of the problems most frequently reported are:
  • Being unable to playback podcasts
  • Some iPod Nanos not being recognized by the Windows version of iTunes 7
  • iTunes 7 not being able to save preferences
  • Music often becomes jerky or distorted during playback
  • Music becomes distorted when switching to another application in the Mac version
  • iTunes 7 quitting unexpectedly
  • iTunes 7 freezes during library updates
  • Next track is played before current track fully finishes
  • Different types of coded error messages
Unfortunately, the above list doesn't seem to be all the problems that users are experiencing. Many reports say that iTunes 7 is a mishap of a release and that Apple should have done a little more Q&A internally.

Interestingly, Apple has been having a fair number of problems across its entire line of products. From notebooks to software, many of Apple's very own loyal users are beginning to question Apple's ability to deliver quality products -- looking good is one thing, but working well is something else.


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By Serge007 on 9/17/2006 2:10:14 AM , Rating: 2
I've installed iTunes 7.0 couple of days after it came out. I liked the upgraded GUI, but there is a bug with the sound. Immediately after upgrade, all of my MP3s became distorted when played using iTunes. Same files played on any other player (I have a few installed) played same as always. I've tried rebooting my PC, and try multiple different tracks, all sounds like an old broken record, including apple's lossless files. I couldn't get rid of this problem, so I re-installed my OS from scratch, and loaded iTunes 7 (instead of upgrade). Works well, now expect for a hiccup now and then when the played sound momentarily becomes distorted. I have never experienced this glitch in previous versions of iTunes, nor any other player I've used to play mp3s. Also, when I start iTunes, the whole screen is black for couple of seconds. I don't know if the added graphics are stressing my components or what, but those are my problems with iTunes. One more thing... before I re-formatted my hard drive, I de-authorized this PC, and when I loaded everything back up, and re-authorized this PC, all of a sudden there are a bunch and I mean a bunch of TV shows that I purchased from the iTunes store, say that I am not authorized to play those tracks. When I synced my video iPod with iTunes it of course erased all of my video content that was purchased from iTunes and played before. I have now need to call apple to find a fix for it. I hate that about digital media, how in the world can't they discern between legitimately purchased media, even after I was asked to log-in with my account, which iTunes store recognized. It doesn't make much sense, but these are the facts...




"I f***ing cannot play Halo 2 multiplayer. I cannot do it." -- Bungie Technical Lead Chris Butcher

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