Print 52 comment(s) - last by B166ER.. on Sep 30 at 4:19 AM

Apple's new release of iTunes 7 brings along a bunch of new problems

Just days after the release of iTunes version 7, Apple is facing a barrage of user complaints and reports about iTunes being well, not much of an upgrade. Steve Jobs demonstrated the new release at the special conference to an amazed audience on Tuesday, showing off features such as free downloadable album art, new view and sort methods, and gapless playback. Unfortunately, some core features of iTunes have now become broken.

Going through the Apple iTunes forum, some of the problems most frequently reported are:
  • Being unable to playback podcasts
  • Some iPod Nanos not being recognized by the Windows version of iTunes 7
  • iTunes 7 not being able to save preferences
  • Music often becomes jerky or distorted during playback
  • Music becomes distorted when switching to another application in the Mac version
  • iTunes 7 quitting unexpectedly
  • iTunes 7 freezes during library updates
  • Next track is played before current track fully finishes
  • Different types of coded error messages
Unfortunately, the above list doesn't seem to be all the problems that users are experiencing. Many reports say that iTunes 7 is a mishap of a release and that Apple should have done a little more Q&A internally.

Interestingly, Apple has been having a fair number of problems across its entire line of products. From notebooks to software, many of Apple's very own loyal users are beginning to question Apple's ability to deliver quality products -- looking good is one thing, but working well is something else.

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Not limited to Apple
By Flunk on 9/15/2006 6:24:43 PM , Rating: 2
This statement "Interestingly, Apple has been having a fair number of problems across its entire line of products..." is silly. All major product launches have some unforseen problems and these problems are not limited to recent Apple products either, a good example from a while back is when Apple first launched the PowerPC chip (around '95 I believe) The compatibility with existing programs was dodgey the OS was crashy and 3rd party apps broke as often as worked. Apple worked it out eventually.

Like the problems that Dell, HP or Lenovo have all large PC vendors (software and hardware) are going to have some issues especially when launching entirely new lines (Intel Macs, cough). Apple is not some perfect ideal that is above this sort of thing.

RE: Not limited to Apple
By devolutionist on 9/15/2006 7:12:28 PM , Rating: 2
Holy crap - do you mean to tell me that an Apple can... *crash*????

Boy that just gives me the chuckles.

RE: Not limited to Apple
By mindless1 on 9/15/2006 9:43:11 PM , Rating: 4
"Apple is not some perfect ideal that is above this sort of thing."

Unfortunately for Apple, that is a large part of their marketing (mis)concept(ion).

"I'd be pissed too, but you didn't have to go all Minority Report on his ass!" -- Jon Stewart on police raiding Gizmodo editor Jason Chen's home
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