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Print 52 comment(s) - last by B166ER.. on Sep 30 at 4:19 AM

Apple's new release of iTunes 7 brings along a bunch of new problems

Just days after the release of iTunes version 7, Apple is facing a barrage of user complaints and reports about iTunes being well, not much of an upgrade. Steve Jobs demonstrated the new release at the special conference to an amazed audience on Tuesday, showing off features such as free downloadable album art, new view and sort methods, and gapless playback. Unfortunately, some core features of iTunes have now become broken.

Going through the Apple iTunes forum, some of the problems most frequently reported are:
  • Being unable to playback podcasts
  • Some iPod Nanos not being recognized by the Windows version of iTunes 7
  • iTunes 7 not being able to save preferences
  • Music often becomes jerky or distorted during playback
  • Music becomes distorted when switching to another application in the Mac version
  • iTunes 7 quitting unexpectedly
  • iTunes 7 freezes during library updates
  • Next track is played before current track fully finishes
  • Different types of coded error messages
Unfortunately, the above list doesn't seem to be all the problems that users are experiencing. Many reports say that iTunes 7 is a mishap of a release and that Apple should have done a little more Q&A internally.

Interestingly, Apple has been having a fair number of problems across its entire line of products. From notebooks to software, many of Apple's very own loyal users are beginning to question Apple's ability to deliver quality products -- looking good is one thing, but working well is something else.


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No problems for me
By L33tMasta on 9/15/2006 12:43:54 PM , Rating: 2
I can do all of those things. And I like the new look. It's rather great actually.




RE: No problems for me
By JDub02 on 9/15/2006 1:41:02 PM , Rating: 2
No problems here, either. I think the GUI refresh was needed regardless of the features. I also like the auto-album art download, although it didn't find all of my CD's.


RE: No problems for me
By piranhaa on 9/16/2006 2:02:25 AM , Rating: 2
Are they by any chance encoded with libfacc? I know the ones I had ended with that (as opposed to Nero's AAC), didn't want to update the pictures for some reason. However, I remember back when I still had my shuffle that if I had a picture attached to one of those song files, it would crash the shuffle for some reason.


RE: No problems for me
By alexsch8 on 9/15/2006 2:21:51 PM , Rating: 2
I also have none of the above mentioned problems with iTunes itself.

But it messed up my Acura TTS since some playlists changed.

I like the new look.


RE: No problems for me
By Solema on 9/15/2006 4:19:02 PM , Rating: 4
I've been having many of the problems listed, and others not listed.

For one, when I open iTunes and it automatically updates the iPod, it now leaves the iTunes selection on the iPod, and not on the Library, so I have to manually expand from compact mode and select library to play music. In v.6 it would allow me to play music from compact mode upon opening after updating.

Also, the music gets distorted no matter what I am doing, even if I am doing nothing but listening to music.

When I install iTunes 7, even after uninstalling 6, it fails to place the correct program icons on the desktop and in my Quick Launch bar.

The "Get Album Art" function has been useless, in my experience so far.



RE: No problems for me
By Wolfpup on 9/16/2006 1:15:25 AM , Rating: 2
Yeah, me too. I've upgraded 5 computers so far, and haven't seen any problems. Neither have my friends.

I've always liked iTunes' interface, but this cleans it up nicely-some of the newer features haven't been as well integrated until now IMO.

I'm guessing whatever's causing problems for some people will get updated quickly in a point release.


RE: No problems for me
By kelmon on 9/16/2006 6:41:44 AM , Rating: 2
This is just to say that I've had zero issues with the new application under Mac OS X 10.4 and have been really happy with its performance and features. The new incremental backup function was taken for a test drive today and worked very well. Overall I've been really happy with it.


RE: No problems for me
By dev0lution on 9/17/2006 5:10:32 PM , Rating: 2
same here. And it works fine on Vista without kicking Aero down a notch like IT6 did.


RE: No problems for me
By rklaver on 9/18/2006 12:44:14 PM , Rating: 2
I haven't had any problems with my 4G ipod, or podcasts. My girlfriend has had no problems either with her 4GB Nano, on winXP. I haven't had any issues on my Mac and the shared library from PC to mac were great too.

Like the new look as well.


"A lot of people pay zero for the cellphone ... That's what it's worth." -- Apple Chief Operating Officer Timothy Cook

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