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Dell's 75-day replacement is revealed after the battery ID is entered
Dell Inspiron 9100 and XPS models may take up to 75 days for a replacement battery

DailyTech previously reported Dell was recalling 4 million batteries due to fire risks. Dell Latitude, Inspiron, Precision and XPS models manufactured between April 2004 and July 18th, 2006 were affected. Luckily for those with affected models Dell would ship out a new battery and include a return shipping box free of charge.

Dell estimates a delivery time of up to 20 business days for a new battery for most models. Occasional DailyTech blogger and TweakTown Editor in Chief Cameron Wilmot just happened to be one of those unfortunate folks with a recalled battery.  However, Wilmot was lucky enough to not be part of a select group of Dell owners with battery part numbers M3006 or H3191.  Battery models M3006 and H3191 have extended lead times and take up to 75 business days for delivery, leaving users without a safe battery for nearly four months.

Dell models affected by this 75 day delivery time are the Inspiron 9100 and XPS series of heavyweight notebooks. Nevertheless, user with affected batteries can visit DellBatteryProgram.com regardless of a 20 or 75 day delivery time.


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By interl0per on 8/16/2006 9:14:11 AM , Rating: 1
By sheer coincidence one of my clients ordered a new battery last week before all this went public. She ordered directly from the website. They took her money and sent her a replacement DVD drive instead of the damn battery.

No need to explain the immenent replacement procedure... just ship the wrong part, take the $$$ and tell her she clicked the wrong item.

Quality outfit.




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