75-day Delivery Time for Some Recalled Dell Batteries
Anh Tuan Huynh
August 16, 2006 3:43 AM
comment(s) - last by
Dell's 75-day replacement is revealed after the battery ID is entered
Dell Inspiron 9100 and XPS models may take up to 75 days for a replacement battery
previously reported Dell was recalling 4 million batteries due to fire risks
. Dell Latitude, Inspiron, Precision and XPS models manufactured between April 2004 and July 18th, 2006 were affected. Luckily for those with affected models Dell would ship out a new battery and include a return shipping box free of charge.
Dell estimates a delivery time of up to 20 business days for a new battery for most models. Occasional
Editor in Chief Cameron Wilmot
just happened to be one of those unfortunate folks with a recalled battery. However, Wilmot was lucky enough to not be part of a select group of Dell owners with battery part numbers M3006 or H3191. Battery models M3006 and H3191 have extended lead times and take up to 75 business days for delivery, leaving users without a safe battery for nearly four months.
Dell models affected by this 75 day delivery time are the Inspiron 9100 and XPS series of heavyweight notebooks. Nevertheless, user with affected batteries can visit
regardless of a 20 or 75 day delivery time.
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RE: 75 days?
8/16/2006 6:11:31 AM
Having had the battery on my Macbook Pro recallled and the replacement arrived 2 days after I filled in the recall page it seems Dell have a long way to go.
Still it is nice that a company can admit to a problem.
RE: 75 days?
8/16/2006 6:50:06 AM
I highly doubt that Apple was recalling 4.1 million macbook pros...
Now those two batteries don't make up for that whole amount, but I'm sure they make up for a lot more than what Apple sells.
RE: 75 days?
8/16/2006 9:12:43 AM
Has Apple even sold 4 million notebooks? :-)
"When an individual makes a copy of a song for himself, I suppose we can say he stole a song." -- Sony BMG attorney Jennifer Pariser
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