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Print 33 comment(s) - last by TomZ.. on Aug 16 at 8:57 PM


Over 36 battery models are affected by the recall
Dell and the CSPC have issued a recall for 4.1M laptop batteries manufactured by Sony and sold between April, 2004 and August 2006

Dell, along with the US Consumer Product Safety Commission (CPSC), has issued a recall of 4.1 million laptop batteries manufactured for the company by Sony according to a Dell representative. The recall affects batteries manufactured by Sony in Dell’s Latitude, Precision, Inspiron and XPS laptop lines, manufactured between April 2004 and July 18th 2006. The exact models are as follows:

  • Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
  • Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
  • Precision: M20, M60, M70, M90
  • XPS: XPS, XPS Gen2, XPS M170, XPS M1710

Dell is advising customers affected by the recall to eject the battery after powering down the notebook and to use the laptop on AC power until a replacement battery has arrived. The affected batteries may spontaneously combust, sometimes rather violently.

According to Dell the problem is related impurities in the anode and cathode of the battery. Over time the impurities can work their way to the outside of the anode and rupture an isolator.  The ruptured insulator then leaves an opportunity to create a short circuit that could result in a fire.

Customers who may have recalled batteries can go to DellBatteryProgram.com to determine if they need a new battery or call 1.866.342.0011 for assistance from Dell.  



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By tk109 on 8/15/2006 3:57:21 AM , Rating: 2
Boy I'll tell ya that Sony. Has anything positive or redeeming come out of Sony lately? Seems like it's always all bad news.

So who pays for the battery replacement? Sony or Dell? I'd assume Sony should but you never know how these things work. I hope Sony eats it. It's their mistake.




RE: ...
By PrinceGaz on 8/15/2006 7:11:54 AM , Rating: 3
Yeah Sony seem to suck big time these days. It was only last year that many makes and models of digital camera had to be repaired because of a faulty CCD which was manufactured by Sony. They really seem to be going downhill lately.


RE: ...
By TomZ on 8/15/2006 8:36:14 AM , Rating: 2
quote:
So who pays for the battery replacement? Sony or Dell? I'd assume Sony should but you never know how these things work. I hope Sony eats it. It's their mistake.

Dell said that the recall will have no impact on its financials, so I assume that Sony is paying for the replacement.

I think it is kind of interesting that Dell would choose to name the source of the batteries. That means that the Sony brand pays for the lost goodwill/reputation instead of Dell. I think this is an unusual move.


“And I don't know why [Apple is] acting like it’s superior. I don't even get it. What are they trying to say?” -- Bill Gates on the Mac ads

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