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Print 16 comment(s) - last by danjw1.. on Jun 24 at 1:20 PM

Sprint offers a 30-day free trial of its network

It seems as though T-Mobile has a knack for getting competitors to latch onto its every move in the wireless market. Last week, T-Mobile CEO John Legere unveiled the carrier's seven-day "Test Drive" that allows folks to try out the T-Mobile 4G LTE network with a borrowed Apple iPhone 5S
 
Today, Sprint is offering up an initiative of its own with a "30 Day Risk-Free Trial." Unlike T-Mobile's offer, Sprint will allow customers to purchase any smartphone offered on its network and use it for up to 30 days. If the customer is not satisfied with his or her results on Sprint's network, the company will "refund the cost of their device and waive all service and activation charges."
 
“We believe customers will be delighted with the Sprint retail experience, our customer service, and the performance of America’s newest network,” said Sprint CEO Dan Hesse, “so we’re guaranteeing it.”
 
Sprint’s latest offer starts June 27.
 
It didn't take long for John Legere to hop on Twitter and attack Sprint's "copycat" antics, with the exec posting:

 
Even after causing a bit of a controversy last week during his Uncarrier press conference, it seems that Legere is unwilling to fully tame his brash personality. 

Sources: Sprint [1], [2]



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RE: That's funny
By marvdmartian on 6/24/2014 9:37:44 AM , Rating: 2
Maybe the could call it SprinT-Mobile??

I'm just thinking that, unless they get really picky about what excuses you can use to say you're dissatisfied with their service, Sprint could potentially lose a ton of money with this move. Unless they're recycling specific phones, similar to T-Mo's iPhone 5 plan, they could easily end up with a bunch of slightly used smart phones, that cannot be re-sold as new (and only cost the customer the amount of one month's service).

Heck, they could even be utilized as a sort of burn phone, possibly.


RE: That's funny
By danjw1 on 6/24/2014 11:05:30 AM , Rating: 2
Yes, CDMA vs GSM is an issue. That is something they will have to work out one way or another, or loose lots of customers.


RE: That's funny
By acer905 on 6/24/2014 12:36:44 PM , Rating: 2
Not sure about how many phones like this are out there, but my HTC One (M7) on Sprint has an option in the settings to "Enable GSM Data"

Presumably if T-Mobile and Sprint joined, they would send an update to enable that setting.


RE: That's funny
By danjw1 on 6/24/2014 1:20:27 PM , Rating: 3
I don't believe it is just software, it is also the modem in the phone. At least I believe that is true with many phones.


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