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Print 16 comment(s) - last by danjw1.. on Jun 24 at 1:20 PM

Sprint offers a 30-day free trial of its network

It seems as though T-Mobile has a knack for getting competitors to latch onto its every move in the wireless market. Last week, T-Mobile CEO John Legere unveiled the carrier's seven-day "Test Drive" that allows folks to try out the T-Mobile 4G LTE network with a borrowed Apple iPhone 5S
 
Today, Sprint is offering up an initiative of its own with a "30 Day Risk-Free Trial." Unlike T-Mobile's offer, Sprint will allow customers to purchase any smartphone offered on its network and use it for up to 30 days. If the customer is not satisfied with his or her results on Sprint's network, the company will "refund the cost of their device and waive all service and activation charges."
 
“We believe customers will be delighted with the Sprint retail experience, our customer service, and the performance of America’s newest network,” said Sprint CEO Dan Hesse, “so we’re guaranteeing it.”
 
Sprint’s latest offer starts June 27.
 
It didn't take long for John Legere to hop on Twitter and attack Sprint's "copycat" antics, with the exec posting:

 
Even after causing a bit of a controversy last week during his Uncarrier press conference, it seems that Legere is unwilling to fully tame his brash personality. 

Sources: Sprint [1], [2]



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RE: That's funny
By euclidean on 6/23/2014 8:13:23 PM , Rating: 1
If only I lived, worked, and vacationed in the same 3 blocks, then T-Mobile would be my wet dream of a cell service...

Unfortunately though, I do not, and T-Mobile just doesn't provide the coverage that a lot of us need/want. However, a combined Sprint/T-Mobile network with T-mobile style plans (as long as they bring down their cost of unlimited data to match Sprint that is) would fit my needs nicely...

Can't wait!! T-Sprint! or will it be Sprint-Mobile? :-)


RE: That's funny
By bigboxes on 6/23/2014 11:48:46 PM , Rating: 2
T-Mobile's name is going to be phased out. It will be Sprint only. Sorry for you fanbois of the brand. T-Mobile is niche. Sprint is mainstream. However, I do believe that it's quite possible that the CEO of T-Mobile will be retained. It's a win-win as far as I'm concerned. Pick the best towers and create a superior network. It's what Sprint is lacking. They've got everything else. Just need the extra kick in the pants to push them over the top. SoftBank has given them the capital to start the improvement in infrastructure. The T-Mobile acquisition will take them to the next level in terms of network improvement and organizational improvements.


RE: That's funny
By danjw1 on 6/24/2014 8:30:46 AM , Rating: 2
No. I use Sprint now and I want to switch to T-Mobile once my contract expires. I think it would be a good idea if Softbank bought T-Mobile and put the management team of T-Mobile in charge of the combined company. But, Sprint on its own, with its current management isn't a company I will stick with. I really do hope I am saved the pain point of switching in a few months, by this acquisition. I just can't see sticking with Sprint past the end of my contract if this doesn't happen.

If Softbank buys T-Mobile and puts Sprints team in charge of the combined entity; I guess I will have to figure out which is the greater evil, Verizon of AT&T.


RE: That's funny
By techxx on 6/24/2014 9:20:08 AM , Rating: 2
T-Mobile and Spring may be phased out for just "SoftBank USA". Also, there has been plenty of indications that Legere will be running things if the buyout happens.


RE: That's funny
By marvdmartian on 6/24/2014 9:37:44 AM , Rating: 2
Maybe the could call it SprinT-Mobile??

I'm just thinking that, unless they get really picky about what excuses you can use to say you're dissatisfied with their service, Sprint could potentially lose a ton of money with this move. Unless they're recycling specific phones, similar to T-Mo's iPhone 5 plan, they could easily end up with a bunch of slightly used smart phones, that cannot be re-sold as new (and only cost the customer the amount of one month's service).

Heck, they could even be utilized as a sort of burn phone, possibly.


RE: That's funny
By danjw1 on 6/24/2014 11:05:30 AM , Rating: 2
Yes, CDMA vs GSM is an issue. That is something they will have to work out one way or another, or loose lots of customers.


RE: That's funny
By acer905 on 6/24/2014 12:36:44 PM , Rating: 2
Not sure about how many phones like this are out there, but my HTC One (M7) on Sprint has an option in the settings to "Enable GSM Data"

Presumably if T-Mobile and Sprint joined, they would send an update to enable that setting.


RE: That's funny
By danjw1 on 6/24/2014 1:20:27 PM , Rating: 3
I don't believe it is just software, it is also the modem in the phone. At least I believe that is true with many phones.


RE: That's funny
By EasyC on 6/24/2014 12:23:35 PM , Rating: 2
Not sure what part of the country you're in, but here in New England, T-Mo rivals Verizon, even beats it in some areas.

I've seen very rural areas in NY and other states have flakey service, but roaming was fine...

I switched from Sprint (and had Verizon for work). Sprint had less coverage than T-Mo, for me at least.


RE: That's funny
By superflex on 6/24/2014 1:17:14 PM , Rating: 2
Every time I call a co-worker on TMo using my Sprint phone or office landline, the sound quality sounds like crap. Lots of echos and dropped calls.
I dont have the same issues with other co-workers on Sprint, Verizon or AT&T.
TMo definitely has coverage issues in Southwest Ohio.


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