Apple Initiates MacBook Pro Battery Recall
July 31, 2006 11:37 AM
comment(s) - last by
Model and serial number on the reverse side of the battery
Deformation due to excessive heat
According to a report on
Apple is recalling MacBook Pro batteries that were manufactured between February and May of 2006
. The recall said that certain MacBook Pro would deform from excess heat, although Apple did not say whether the heat was from the batteries themselves or from the MacBook Pro.
The recall is only for batteries that were included with the 15-inch MacBook Pro. Affected batteries are ones with model number
and have a 12-digit serial number ending with
. According to the support release:
We recently discovered that some 15-inch MacBook Pro batteries supplied to Apple do not meet our high standards for battery performance. To give our users the best experience possible, we will replace these batteries for customers free of charge. The affected batteries do not pose a safety risk. You may continue to use your current battery until a replacement arrives.
Despite the note indicating that the affected batteries do not pose a safety hazard, it's fairly safe to assume that it would be best to avoid using the battery until a replacement arrives.
Apple is conducting the recall through its website
, but those who need to exchange more than three batteries will have to call Apple directly. Apple said that the exchange will take approximately three to five business days but shipping times may fluctuate depending on availability
Apple recently announced official
support for customers with MacBook Pros that exhibited the whine noises
. Customers are asked to call Apple directly for this issue. The MacBook Pro family has been a victim of a number of problems since its release earlier this year. The right-side fan in my own 2.16GHz MacBook Pro broke down last week.
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RE: They could change their name?
8/1/2006 7:22:54 AM
A car is more complex has to endure a lot more physically so I think that the comparison is not really valid. A computer should have zero problems (hardware) but damnit if this news was about Dell or HP people would just sigh and that's it. But now that it's Apple every moron (with zero mac experience) is flaming Apple.
Apple is a brand that has a lot of haters and a lot of fanatics. That's the reason why this gets a lot of publicity like I explained previously. The quality and quantity of problems is nothing to worry about. Apple has very good reliability and customer service. The fanatics (PC/Mac) make this issue seem a lot bigger than it really is.
Oh yeah. I'm a PC user but have a lot of Mac experience.
RE: They could change their name?
8/1/2006 9:52:18 AM
Come on, be objective. Other major companies get criticism here, too. So far I can only count 1 or maybe 2 comments critical of Apple here. Compare that to, say one of the news articles stating that Vista has been delayed, where there may be dozens of "M$" or "microsucks" type comments.
Anyway, most such comments are posted by children anyway.
"Well, there may be a reason why they call them 'Mac' trucks! Windows machines will not be trucks." -- Microsoft CEO Steve Ballmer
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