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This is its second time with the title

Comcast may be the big dog on the cable block, but bigger doesn't always mean better.

According to Consumerist, Comcast was crowned the worst company in America for 2014. It held the same title only four years ago as well.

Comcast was a finalist alongside Monsanto for the 2014 WCIA, but in the end, Comcast received 51.5 percent of votes while Monsanto fell to a close second with 48.5 percent.

Comcast went up against other contestants like Yahoo, Facebook, Verizon and Sea World before facing off in the final round with Monsanto. 

Comcast confirmed its acquisition of Time Warner Cable for $45.2 billion USD in mid-February. It's set to be an all-stock transaction.   


The deal, which should be completed by the end of 2014 (after approval by stockholders and regulators, of course), will give TWC investors 2.875 Comcast stock for each of their shares. TWC shares are valued at $158.82 a piece. 

It was revealed last month that Comcast used its political action committee to pay millions of dollars in lobbying, which paid many lawmakers responsible for overseeing the acquisition. The company even made donations to charities in an effort to put itself in a favorable light.

Comcast reportedly gave 15 of the 18 members of the Senate Judiciary Committee as well as 32 of the 39 members of the House Judiciary Committee some type of compensation or donation.

The acquisition has been met with strong criticism. Some worry that the merger will result in reduced competition, poor customer service, less innovation and higher prices for customers. These worries stem from analyst predictions that Comcast and TWC's combined company would control about one-third of the U.S. broadband market.   

Source: Consumerist



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I may be completely alone in this...
By quiksilvr on 4/8/2014 4:14:30 PM , Rating: 2
But despite my hate for mergers and charging streaming sites for higher tiered internet speeds, Comcast Internet has been nothing but perfect for me. It maintains the speed advertised and the three people in my household can easily stream HD videos simultaneously without incident.

Maybe my neighborhood doesn't use as much internet or maybe I'm in that one area that just works, but as far as I'm concerned I'm a happy customer.




RE: I may be completely alone in this...
By Etsp on 4/8/2014 4:57:12 PM , Rating: 2
What speeds to do pay for, and how much?


RE: I may be completely alone in this...
By Cheesew1z69 on 4/8/2014 5:03:50 PM , Rating: 2
I have basic digital TV and 50/10 for 80 a month from them. And it's been rock solid.


RE: I may be completely alone in this...
By Adonlude on 4/9/2014 12:51:46 PM , Rating: 2
I have COX cable internet. Its $65/mo for "up to" 15mb/s and I'm stoked when a download hits 1Mb/s. Guess im just a big COX sucker :(


By ipay on 4/11/2014 1:40:32 AM , Rating: 2
I'm on the other side of that scale apparently 65Mb/s is common for me with Cox.

http://www.speedtest.net/result/3431782972.png


By Cheesew1z69 on 4/11/2014 9:41:58 AM , Rating: 2
quote:
Guess im just a big COX sucker :(
Don't be such a COX sucker! ;)


RE: I may be completely alone in this...
By inighthawki on 4/8/2014 5:18:23 PM , Rating: 2
And where does he live. Highly populated areas are going to be way worse on a shared connection like cable than the middle of some small town in the middle of nowhere.


RE: I may be completely alone in this...
By quiksilvr on 4/8/2014 7:29:32 PM , Rating: 2
I live in Montgomery County in Maryland. We pay $50 a month for 50 Mbps down / 10 Mbps up. It includes cable TV but we don't use it. To be fair this is a promotion price and it will increase to $60 a month at the end of the year.


RE: I may be completely alone in this...
By Cheesew1z69 on 4/8/2014 7:34:56 PM , Rating: 2
It's going to be 60, more like 80. That's the package I had and it's 79.99 after promo.


By Cheesew1z69 on 4/8/2014 8:09:37 PM , Rating: 2
Have*


By marvdmartian on 4/9/2014 7:21:10 AM , Rating: 2
Actually, that's not terribly bad. I get a "promo" deal from Time Warner ("renewed" every year or two, after it "expires", and I call them), that gives me 20 megabit per second Roadrunner, for $70 (with all taxes, etc). No cable TV whatsoever.

I dread going to Comcast simply because, when a company gets that large, their customer service is usually the first thing to suffer. Even now, if I have to have TWC come out, it's nearly 2 weeks to schedule a service call.

I'm 2 hours away from both OK City and Dallas/Ft Worth metroplex, but can't get AT&T or Verizon to bring their fiber optic service out this way, even though I live in a city with 100,000 population. If we had that choice, I'd tell the cable companies where to stuff it!


By jimbojimbo on 4/8/2014 5:30:10 PM , Rating: 2
Yeah, you're alone. Nyah, I'm sure others are in your situation if they're lucky. However, at my home during about 6-11pm I can't watch anything on Netflix except in a pretty low resolution or with constant buffering. Oh well.


RE: I may be completely alone in this...
By kmmatney on 4/8/2014 7:27:44 PM , Rating: 2
I was very happy with Comcast internet, but the price kept going up. I called in to try to get it lowered, and they would only do it with a reduced speed. The price had gone up to near $90/mo for "Blast" internet, and only barely cheaper for "Performance" internet which was much slower. It wasn't until I switched to CenturyLink that they offered me a better deal. CenturyLink is not fun to deal with either, but at least they worked with me (along with DirectTV) to get a price I could deal with.


By StevoLincolnite on 4/8/2014 8:01:18 PM , Rating: 2
Here thankfully if my ISP has to increase prices... All of the old customers are then "Grandfathered" and stay on their old plan.
Only new customers are then placed on the higher priced plans, which is good for keeping around loyal paying customers and reducing churn rate.


RE: I may be completely alone in this...
By ebakke on 4/8/2014 8:07:41 PM , Rating: 2
$90! I give Comcast $30 /mo for 25/5. You were getting hosed.

And I'm with the OP. My service is consistently fast, and reliable.


RE: I may be completely alone in this...
By MrBlastman on 4/9/2014 3:59:13 PM , Rating: 2
THIS is why people hate Comcast! They are so shady and will squeeze you for all they can while at the same time lying saying they can't do better. The thing you don't know is your neighbor across the street might be getting the same service from them at a non-promotional rate that is half what you are paying.

They are filth. I hate them. I refuse to use their television services again--antenna for me. If I could only get them to lower my internet rate. I'm paying 65.00/mo for 25/5 with Comcast.

What'd you do to get it that low?


By ebakke on 4/15/2014 12:44:33 PM , Rating: 2
Well, to be fair, I'm on a promo. But the short answer to your question is that I threaten to move to CenturyLink and if needed I make good on my threats. I give Comcast every opportunity to find me a lower bill. If they do, I stay. If they don't, I leave. Then coming back, I get new promos again.

But 9 out of 10 times, all it takes is asking and threatening to terminate. But the real key is to specifically ask your rep for a 12 mo promo instead of a 3 or 6 month. I've frequently been offered a 6mo at X, and then I ask "do you have anything with 12 months?" and the come back with 12mo at Y (sometimes still at X).


RE: I may be completely alone in this...
By Cheesew1z69 on 4/8/2014 8:12:19 PM , Rating: 2
Blast is 76.95 a month off promo, so either your billing was wrong or something else is going on.


By stm1185 on 4/9/2014 4:38:02 PM , Rating: 2
It's almost as if Comcast charges rates localized to the market it is in.


By stm1185 on 4/8/2014 10:29:08 PM , Rating: 2
You are not alone. I have never not gotten above advertised speed on Comcast. They have never enforced their data caps on me. They have doubled my speed for free.

Yeah customer service sucks, but I have never had a service outage, ever. So the only time I have dealt with Comcast is when I moved. And yeah the guy was a bit late and kind of dickish, but its like once every few years at most.

And to top it off, They actually improve their service. 10 to 20 to 50 to 100... Where I used to live is still stuck with 6 mbps DSL, WHICH IS ACTUALLY 4! Comcast went from being 4mbps faster to 94mbps faster! AT&T hasn't made any upgrade in that whole neighborhood this century!

Which makes Comcast a hell of alot better then ATT!


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