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If you're willing to pay more and more, Microsoft might extend support a year or two

Ding, dong, Windows XP is dead.  After nearly a decade and a half kicking around as the world's most used operating system, Microsoft announced today that it was finally pulling the plug on support as promised.
 
But that ultimatum was softened by Microsoft's concession that for a few select enterprise and government users worldwide, it would continue to support the dying platform, IF they paid massive fees.
 
Some have already committed to that offer.  The UK's government offered up £5.5M ($9.1M USD) in British taxpayer money (on top of existing bulk enterprise licensing fees) to provide one additional year of support on Windows XP.  It is estimated that the deal will cover a couple million machines at UK government agencies.  The UK government claims £20M ($33.2M USD) in taxpayer money will be saved by a more gradual transition away from the aging platform.
 
The Netherlands government entered into a similar multimillion dollar contract to cover 34,000 to 40,000 aging Windows XP machines.  These deals will cover the costs of providing additional security updates to Windows XP, Office 2003, and Exchange 2003.

Windows XP
Some aren't quite ready to "Turn Off" their beloved Windows XP.

Regardless of how taxpayers and tech observers feel about these deals, one thing's for sure -- they're a win-win for Microsoft.  If users upgrade to Windows 7 or Windows 8 Microsoft will score licensing fees.  If they don't upgrade they will have to pay a quickly escalating ladder of premium fees, boosting Microsoft's profits.

Estimates of Windows XP's market share vary wildly and are skewed by certain segments that have seen higher upgrade rates -- or alternatively slower progression.

For example recent desktop PC statistics suggest Windows XP to be barely behind Windows 7 with over 40 percent of desktop PCs running it.  Likewise an estimated 95 percent of ATMs are thought to be running XP.

Kurtis Johnson, an "ATM expert" at U.S. ATM-maker Triton tells CNN Money:

This isn't a Y2K thing, where we're expecting the financial system to shut down. But it's fairly serious.

He argues that the high rate of ATM holdouts may leave customers vulnerable if hackers use malware to attack the machines.  The financial service sector has been slower than most to upgrade, not necessarily because it dislikes Windows 7 or Windows 8.  Quite to the contrary, many have expressed enthusiasm for these platforms.  However, they simply were unable to justify the costs, as it can cost between $1,000-3,500 USD to upgrade an ATM given the necessary modifications to the hardware and software and the expert support needed.

Windows XP
ATM makers have until 2016, or in some cases 2019, to get their machines off Windows XP.
[Image Source: funnpoint]

The "problem" of Windows XP on ATMs may be somewhat overstated, as most run Windows XP Embedded, a product which Microsoft plans to provide ongoing support for until 2016.  Additionally, some SKUs of Windows XP Embedded will receive support all the way until 2019, as they were released later.  Hence in the banking sector Microsoft understands the difficulties upgrading and won't be pulling the plug too soon, although there may be some odd exceptions.
 
Globally it is estimated that 25-30 percent of PCs (including laptops) are running Windows XP.
 
The shuttering of support is most dangerous for individual consumers and small businesses clinging to Windows XP.  Despite media coverage a significant percentage of both groups don't even realize they're running a dead platform and the danger they may be subjecting themselves and/or their business to, by not upgrading.  
 
To that end Microsoft has released a tool to let customers know if they're running Windows XP, in case going into the Control Panel proves too technically challenging.  It's also offered up to $100 USD in discounts to customers trading in Windows XP PCs.

Sources: Microsoft [TechNet], The Guardian, Webwereld [translated via Google], MSDN



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RE: fixes
By marvdmartian on 4/9/2014 7:29:17 AM , Rating: 2
The problem with W7 is, I've heard that MS doesn't plan on supporting it for very long (no doubt, just another "reason" they're giving consumers, to push them toward W8). So W7 may not be much of a solution at all, either.

The problem is, many of these companies and governments are still running software that was designed for XP, and, for whatever reason, won't run on Vista or 7 (that has to be some seriously messed up software, IMHO!). Since they don't have a replacement for those programs (or don't want to replace them with something new, further incurred cost), they've stuck with XP.

As far as consumers go, I have my main computer as a W7 set up, and I'm really not interested in learning what's basically a new operating system, in Windows 8. That's why, when I recently bought a new tablet to travel with, I went with Android OS. Chances are, when W7 is no longer supported, I'll make the jump to Linux, as I believe it will be easier for me to transition to.

And I really won't be surprised if Microsoft loses some business customers that way too. Great job they've done!


RE: fixes
By chripuck on 4/9/2014 8:31:54 AM , Rating: 2
They don't support old versions indefinitely due to deprecated code. Many of the fixes for XP are for vulnerabilities that don't exist in Windows 7/8 due to major kernel revisions since then. Sure, some overlap, but many do not. That means to patch these versions of the OS you need to keep a running stable of employees skilled with that version of the OS, even though the OS is rapidly falling out of use. They aren't a charity and code doesn't magically fix itself.


RE: fixes
By PsychoPif on 4/9/2014 9:08:07 AM , Rating: 5
quote:
I'm really not interested in learning what's basically a new operating system, in Windows 8. That's why, when I recently bought a new tablet to travel with, I went with Android OS.


That's some pretty good logic...


RE: fixes
By marvdmartian on 4/9/2014 2:24:25 PM , Rating: 2
Since I had previously used a Kindle Fire HD, which runs Amazon's slightly crippled version of Android, it really wasn't much of learning curve to continue with a full blown version.

Learning Windows 8 (or 8.1) would have been much steeper of a learning curve.

Sorry if I didn't make that clear enough before.


RE: fixes
By ilt24 on 4/9/2014 9:55:21 AM , Rating: 3
quote:
The problem with W7 is, I've heard that MS doesn't plan on supporting it for very long


1/14/2020 is the current end of support date for Windows 7
1/10/2023 is the current end of support date for Windows 8

from "Microsoft Support Lifecycle Policy FAQ" page:

quote:
Business and Developer products

Microsoft will offer a minimum of 10 years of support for Business and Developer products. Mainstream Support for Business and Developer products will be provided for 5 years or for 2 years after the successor product (N+1) is released, whichever is longer. Microsoft will also provide Extended Support for the 5 years following Mainstream support or for 2 years after the second successor product (N+2) is released, whichever is longer. Finally, most Business and Developer products will receive at least 10 years of online self-help support.

Consumer and Multimedia products

Microsoft will offer Mainstream Support for either a minimum of 5 years from the date of a product’s general availability, or for 2 years after the successor product (N+1) is released, whichever is longer. Extended Support is not offered for Consumer and Multimedia products. Products that release new versions annually, such as Microsoft Money, Microsoft Encarta, Microsoft Picture It!, and Microsoft Streets & Trips, will receive a minimum of 3 years of Mainstream Support from the product's date of availability. Most products will also receive at least 8 years of online self-help support. Microsoft Xbox games are currently not included in the Support Lifecycle policy.


support.microsoft.com/gp/lifepolicy


RE: fixes
By GodMadeDirt on 4/9/2014 10:19:35 AM , Rating: 2
Always chuckle at the "moving to Linux" crowd. This never happens.


RE: fixes
By Argon18 on 4/9/14, Rating: 0
RE: fixes
By OoklaTheMok on 4/9/2014 12:49:37 PM , Rating: 2
Citing that businesses use Linux based OSes to run their services is not the same thing because it has zero impact on what the end user does on a day to day basis. The services could be running on Windows or OSX and the user wouldn't know the difference.


RE: fixes
By robinthakur on 4/10/2014 6:48:00 AM , Rating: 2
Agreed, that it is a different market with the consumer. The fact is that Apache, (along with PHP and MySQL) runs 60% of the world's websites, which you might be oblivious to if you've only used IIS/ASP.Net at work as many have, and which give you a distorted view of Microsoft's power. It is much easier to work with for the Unix crowd because Apache is built in (which does actually include those that use OSX as most non MS web-designers/developers seem to)

I think *nix based devices have only been very successful in the consumer space when they have abstracted all the complexities of the OS behind a shiny exterior and where they don't need to maintain compatibility with the desktop equivalents. E.g. even iOS is a completely different app model to OSX and Android is likewise different to Chrome OS. MS attempted this with Windows RT. Very few people will be looking in the filesystems of these devices, but if they do, it is nice that they will see a standard *nix layout of folders rather than some proprietary MS arrangement.

Coming to Unix having worked with MS systems throughout my working life, I found it utterly terrifying, but really it is something we shouldn't put out heads in the sand about, and I'm glad I took the time to learn about it and conquer my fear. I now use OSX as I find it a nice environment for doing most regular tasks, but powerful enough under the hood if you need to use Terminal, PHP and MySQL and the like. I still use Windows only when I need Visual Studio, Project or Visio in a VM, it's not a case of all or nothing.


"Nowadays you can buy a CPU cheaper than the CPU fan." -- Unnamed AMD executive














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