Source: National Journal
quote: It's just that even though the Netflix service wants to use a far greater proportion of throughput than other traffic, Comcast is treating Netflix the same as all other traffic. That doesn't work out well for Netflix, especially since they flipped a switch this year which tries to push out everything at ~1080p, which in this case made everyone's service degrade because the pipes didn't get any bigger.
quote: I am an avid Netflix supporter -- a fan -- and a fervent hater of the way telecom is done here. I hate this stuff as much as anyone. But we need to face facts here, too. Comcast is not blocking anything, and they're not charging for anything that's crazy to charge for. Netflix needed more throughput than they were previously paying for, so they paid more for more. It's actually a pretty straightforward situation.