Apple Won't Let UK Sons Unlock Their Deceased Mother's iPad
March 6, 2014 12:44 PM
comment(s) - last by
Grant with the iPad
(Source: BBC News)
Apple wants a court order
Losing someone can be a very difficult time, and we cling to their possessions as a way of holding onto them. But what happens when that possession is an iPad on lockdown?
, 26-year-old Josh Grant from London and his four brothers are experiencing this very issue. Their mother recently passed away from cancer, and left her iPad to the men in her will.
It was decided that the oldest brother, Patrick, should be the one to take the iPad. However, none of them obtained her Apple ID or password before she passed on.
They attempted to show Apple their mother's will, death certificate and solicitor's letter as a way of proving they can have access to the iPad, but Apple said this wasn't enough evidence.
Apple initially asked for written consent from the owner that her five sons can have her login credentials, but that obviously is no longer an option. Now, Apple wants a court order to prove that their mother was the owner of the iPad and the iTunes account.
"I thought we might use it as a shiny placemat," said Grant. "I'm a big fan of Apple, their
are great but we have provided so much evidence.
"At 59, my mum was fairly young, I've already lost my dad and it's a bit cold of them not to treat things on a case-by-case basis."
Apple offers security measures like Activation Lock, which makes it
hard for thieves
to sell a lost or stolen iPhone or iPad. It's apart of Apple's "Find My iPhone" feature, which allows you to find your iPhone, iPad or iPod touch using another device.
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Re-read, attend Law School, post a Bond ...
3/11/2014 12:27:43 AM
"Apple wants a court order to prove that their mother was the owner of the iPad and the iTunes account." .
Someone could have stolen the iPad and traded / gifted it with their neighbour (the fellow's mother). Apple wants proof that the mother was in legal possession (bill of sale) of the device AND the she also is the owner of the iTunes account (iTunes Password).
If I find YOUR Cellphone in the street (unlocked or I break in) am I entitled to give it to someone as a gift and tell them they can use all the accounts on it - No.
Are they (innocent 3rd Party) then entitled to do as I suggested because I gave them my permission, and they have no reason to believe that the Phone is not mine -- Yes.
The Law is different in different locations and with more information the legal advice given may change. Why have Courts when we can let you decide, instead of calling the Police everyone can simply call you. One central number for the entire Earth, saves ppl calling me.
Nothing to do with whether or not the mother gave it to the son. It is like saying the son has it in his hand so he just taps the screen, and it does what he wants -- doesn't work that way, does it.
The big Corporation doesn't want to be setup for a lawsuit.
What if it was stolen from someone else's Mother who was given it by the Army after the son died in combat -- now your correct, ya :( .
"What would I do? I'd shut it down and give the money back to the shareholders." -- Michael Dell, after being asked what to do with Apple Computer in 1997
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