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Grant with the iPad  (Source: BBC News)
Apple wants a court order

Losing someone can be a very difficult time, and we cling to their possessions as a way of holding onto them. But what happens when that possession is an iPad on lockdown?

According to BBC News, 26-year-old Josh Grant from London and his four brothers are experiencing this very issue. Their mother recently passed away from cancer, and left her iPad to the men in her will.

It was decided that the oldest brother, Patrick, should be the one to take the iPad. However, none of them obtained her Apple ID or password before she passed on. 

They attempted to show Apple their mother's will, death certificate and solicitor's letter as a way of proving they can have access to the iPad, but Apple said this wasn't enough evidence.

Apple initially asked for written consent from the owner that her five sons can have her login credentials, but that obviously is no longer an option. Now, Apple wants a court order to prove that their mother was the owner of the iPad and the iTunes account.

"I thought we might use it as a shiny placemat," said Grant. "I'm a big fan of Apple, their security measures are great but we have provided so much evidence.

"At 59, my mum was fairly young, I've already lost my dad and it's a bit cold of them not to treat things on a case-by-case basis."

Apple offers security measures like Activation Lock, which makes it hard for thieves to sell a lost or stolen iPhone or iPad. It's apart of Apple's "Find My iPhone" feature, which allows you to find your iPhone, iPad or iPod touch using another device.  

Source: BBC News



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RE: Jesus H Christ Apple....
By Shadowself on 3/6/2014 5:09:52 PM , Rating: 2
quote:
The only reason this is in the news is because Apple devices cannot be reset to factory without the Apple ID and Password.
No. There is a known way of resetting the device to factory defaults without knowing anything about the account. You don't even have to turn off Activation Lock as most people believe (and Apple supports this belief).

The real issue is that they originally wanted access to her AppleID account and all the information on the iPad. This required more than just presenting documents that could have been faked. As "kmmatney" shows below, when they just wanted to reset the iPad itself so they could use it, Apple helped them. Problem solved.

And to those who believe that Apple *must* be able to associate an iPad with an AppleID account... It is very possible to activate an iPad and use an iPad without *ever* associating it with an AppleID or iTunes account. While I don't own (or use) an iPad (and likely never will for my own, personal reasons), I know several people who do and many of them refuse to have an Apple account of any kind. Thus IF the iPad was set up that way, even though she had an AppleID and account, there is no way to guarantee a priori that this specific iPad was actually tied to that account.


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