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Grant with the iPad  (Source: BBC News)
Apple wants a court order

Losing someone can be a very difficult time, and we cling to their possessions as a way of holding onto them. But what happens when that possession is an iPad on lockdown?

According to BBC News, 26-year-old Josh Grant from London and his four brothers are experiencing this very issue. Their mother recently passed away from cancer, and left her iPad to the men in her will.

It was decided that the oldest brother, Patrick, should be the one to take the iPad. However, none of them obtained her Apple ID or password before she passed on. 

They attempted to show Apple their mother's will, death certificate and solicitor's letter as a way of proving they can have access to the iPad, but Apple said this wasn't enough evidence.

Apple initially asked for written consent from the owner that her five sons can have her login credentials, but that obviously is no longer an option. Now, Apple wants a court order to prove that their mother was the owner of the iPad and the iTunes account.

"I thought we might use it as a shiny placemat," said Grant. "I'm a big fan of Apple, their security measures are great but we have provided so much evidence.

"At 59, my mum was fairly young, I've already lost my dad and it's a bit cold of them not to treat things on a case-by-case basis."

Apple offers security measures like Activation Lock, which makes it hard for thieves to sell a lost or stolen iPhone or iPad. It's apart of Apple's "Find My iPhone" feature, which allows you to find your iPhone, iPad or iPod touch using another device.  

Source: BBC News

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What the article doesn't say...
By kmmatney on 3/6/2014 4:07:06 PM , Rating: 3
The matter has been resolved

"Apple said confusion surrounded the iPad because Patrick asked the firm to provide his mother's Apple ID password which can’t be released without a court order.
However, the company said the matter had since been resolved after it was confirmed he actually wanted to use the iPad for himself rather than access Apple ID protected files.
The tech giant said it was then able to turn off the Activation Lock security feature which only requires a copy of the death certificate and a legal document confirming the right to transfer the deceased's property."

Basically they don't allow access to password info without a court order, but can reset the device or allow a new user.

RE: What the article doesn't say...
By bitterman0 on 3/6/2014 4:31:11 PM , Rating: 1
Apple stores user passwords with reversible encryption. That is so cute!

RE: What the article doesn't say...
By A11 on 3/6/2014 4:44:40 PM , Rating: 2
Jump to conclusions more?

By bitterman0 on 3/6/2014 5:58:02 PM , Rating: 5
I stand corrected! Apple might be storing user passwords without any encryption whatsoever.

RE: What the article doesn't say...
By althaz on 3/7/2014 3:23:51 AM , Rating: 2
That is highly unlikely, I know Apple aren't exactly known for their security prowess, but a big company like that has too many engineers to let that happen.

More likely they would provide either the hash of the password (+salt) or they would crack the password - virtually any password can be cracked with enough time and effort spent on it and most people's password can likely be cracked within seconds or minutes.

RE: What the article doesn't say...
By A11 on 3/7/2014 5:15:57 AM , Rating: 2
Or much more likely, they would let the relative reset the password.

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