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Grant with the iPad  (Source: BBC News)
Apple wants a court order

Losing someone can be a very difficult time, and we cling to their possessions as a way of holding onto them. But what happens when that possession is an iPad on lockdown?

According to BBC News, 26-year-old Josh Grant from London and his four brothers are experiencing this very issue. Their mother recently passed away from cancer, and left her iPad to the men in her will.

It was decided that the oldest brother, Patrick, should be the one to take the iPad. However, none of them obtained her Apple ID or password before she passed on. 

They attempted to show Apple their mother's will, death certificate and solicitor's letter as a way of proving they can have access to the iPad, but Apple said this wasn't enough evidence.

Apple initially asked for written consent from the owner that her five sons can have her login credentials, but that obviously is no longer an option. Now, Apple wants a court order to prove that their mother was the owner of the iPad and the iTunes account.

"I thought we might use it as a shiny placemat," said Grant. "I'm a big fan of Apple, their security measures are great but we have provided so much evidence.

"At 59, my mum was fairly young, I've already lost my dad and it's a bit cold of them not to treat things on a case-by-case basis."

Apple offers security measures like Activation Lock, which makes it hard for thieves to sell a lost or stolen iPhone or iPad. It's apart of Apple's "Find My iPhone" feature, which allows you to find your iPhone, iPad or iPod touch using another device.  

Source: BBC News





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And why should Apple unlock the device?
By CaedenV on 3/6/2014 1:51:27 PM , Rating: 2
If Mum really wanted them to have access to the iPad then she could have easily given them her AppleID. Ownership of the media on the iPad is nontransferable, so it is not legal for her kids to copy all of her music and movies off of the device, and Apple is under no obligation to help these 'kids' get media that they would otherwise pay Apple for. Documents, calendars, and other such things that would be useful are likely backed up on a computer or mirrored on some other service.

Don't get me wrong, I hate Apple, but this is simply not Apple's problem or responsibility. If there was pressing information on the device it should be very simple to get a court order and Apple is well within their rights to ask for it. Mum left them a device, not an account.

I love the convenience of cloud services as a way to sync and back up data, but this is exactly why I buy DRM free digital media, or physical media that can be passed along. Wealth has always been built and maintained by the ability to pass assets down from generation to generation. While digital media and computer hardware is hardly in the 'asset' category, it still represents things that my wife and kids will not have to waste money on to repurchase down the road, freeing that money up for other (hopefully) more important things.




By HoosierEngineer5 on 3/6/2014 2:35:37 PM , Rating: 2
Another good reason to avoid Apple?


By JediJeb on 3/7/2014 4:02:11 PM , Rating: 2
quote:
Don't get me wrong, I hate Apple, but this is simply not Apple's problem or responsibility. If there was pressing information on the device it should be very simple to get a court order and Apple is well within their rights to ask for it. Mum left them a device, not an account.


When you are dying of cancer there are probably things like passwords that never cross you mind to put into a will. The device cost money so that might occur to someone to put into the will, but many people don't even think about the ethereal things like passwords and accountIDs.

quote:
Documents, calendars, and other such things that would be useful are likely backed up on a computer or mirrored on some other service.


Many people only have the tablet, so no backup on other devices. Plus how many millions of people never even think to backup their files.


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