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QNX to replace Microsoft's problematic software, and it will also be cheaper

It appears that Ford is finally wising up and is looking to replace the Microsoft technology that currently powers MyFord Touch with Blackberry’s QNX operating system, according to The Detroit News. While Blackberry OS 10 is pretty much dead in the water on the smartphone front, Blackberry’s QNX subsidiary is doing quite well. QNX has over 50 percent market share in the automotive world when it comes to proprietary operating systems and its automotive customers include:
  • Acura
  • Audi
  • BMW
  • Chrysler
  • General Motors
  • Honda
  • Hyundai
  • Land Rover
  • Porsche
  • Saab
According to a person familiar with Ford’s plans, its MyFord Touch-equipped vehicles (including existing models) could “easily” be upgraded to use QNX instead of the current, underlying Microsoft technology. As an added bonus, QNX is cheaper to license than Microsoft's software.


MyFord Touch on the Ford Explorer
 
To say that MyFord Touch — an infotainment system available on many of Ford and Lincoln’s recently redesigned automobiles — is problematic would be putting it mildly. The voice- and touch screen-based system allows users to access many vehicle functions including entertainment, navigation, and climate control.
 
MyFord Touch (and by association, MyLincoln Touch), which uses Windows Embedded Automotive 7 at its core, has been plagued with problems since its introduction. Drivers have experienced frozen screens, system reboots while the vehicle is in motion, and poorly responsive haptic controls. Ford has rolled out numerous updates to address these issues, and has even taken steps to bring back physical buttons and knobs on some models to appease customers.


Knobs are making a comeback in MyFord Touch vehicles as seen in this 2015 Mustang with MyFord Touch.
 
The problems have gotten so bad that Ford has been blasted not only by publications like Consumer Reports, but it has also taken a dive in J.D. Power reliability rankings due to MyFord Touch.
 
A Ford spokesman did not deny the reports to The Detroit News, and was diplomatic by stating, “Ford works with a variety of partners and suppliers to develop and continuously improve our in-car connectivity systems for customers. We do not discuss details of our work with others for competitive reasons. We are absolutely committed to leading and innovating the smart technologies and in-vehicle connectivity that our customers want and value.”


Ford CEO Alan Mulally delivered the one millionth vehicle equipped with Ford Sync to former Microsoft CEO Steve Ballmer in 2009. There have now been over 10 million vehicles with Sync/MyFord Touch sold worldwide.
 
Ford and Microsoft made a big deal about their partnership with Sync and MyFord Touch. Over the course of the relationship, former Microsoft CEO Steve Ballmer and current Ford CEO Alan Mulally became close friends. In fact, the closeness of the two companies and the two CEOs shot Mulally to the top of the list for Microsoft’s CEO position when it was announced that Ballmer would enter into “early retirement”.

Sources: The Detroit News, Bloomberg



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RE: Fan?
By Reclaimer77 on 2/23/2014 6:49:15 AM , Rating: 1
You know something? You sound exactly like someone that used to come here.

Matter of fact, your account was created right around the time he "left" Daily Tech.

Hmmmm.

quote:
You just appear in any Google article to defend them.


Look at my post count, I "appear" in pretty much EVERY article Sherlock.

Pretty sure most of your posts so far have been about "defending" Microsoft. So when you point fingers at someone else, yeah, you know the rest.

And I want to see Android offered in more vehicles, because the current offerings are pathetic. Let's at least be honest about that. Current infotainment solutions from other companies are HORRIBLE, overpriced, and offer poor value.

So yeah I brought it up here, because it's extremely relevant. Your god, Microsoft, utterly failed here. That doesn't mean you need to act all butthurt.

Just remember, we could have been friends. When I run you off here, like I have so many others, just remember this moment and the decision you made to make this personal.


RE: Fan?
By atechfan on 2/23/2014 7:08:27 AM , Rating: 2
I know MyFord touch failed. It was awful. Not sure how much was MS's fault and how much was Ford's fault, but it failed miserably. Not sure why the touch was so bad when it works fine on Windows devices. Maybe it was based on WinCE and was poorly implemented. Maybe it was bad hardware. I don't know.

Taking out physical controls completely was idiotic though, regardless of the OS behind the system. Ford is now moving to an OS with a proven track record in automobile usage. And, more importantly, they are putting actual buttons and dials back, which are by far superior in an environment where you want to find them by touch rather than sight.

We can still be friends. I agree with you on almost everything we have discussed that was not related to Google. But remember this. I'm not the one butthurt. I'm not the one who said it is now personal. I'm not the one threatening to run someone with a different opinion away. I'm not even defending MS in this article, but you somehow can't see this. You have obvious anger issues, going all internet tough guy suddenly.


RE: Fan?
By Reclaimer77 on 2/23/2014 7:36:48 AM , Rating: 2
Ford rather rip people off by offering an extremely overpriced solution, than one that works well for the end user.

That's why it failed. And that's why this QNX solution will fail once Google gets their car agenda clicking.

That's why I support Google. They don't want to make a huge markup on the hardware. Hell they don't even want to make a dime off it. They WANT the experience to be as good as possible, so more people will use it. Because that's where their money is made.

quote:
Taking out physical controls completely was idiotic though, regardless of the OS behind the system. Ford is now moving to an OS with a proven track record in automobile usage. And, more importantly, they are putting actual buttons and dials back, which are by far superior in an environment where you want to find them by touch rather than sight.


Agree on principle, but the execution better be right. BMW uses buttons too, and....I don't know, reviews seem mixed.

quote:
We can still be friends.


Cool. Look at 6 in the morning after being up all night, I probably said some stuff I didn't mean.


RE: Fan?
By Source9 on 2/23/2014 9:40:24 PM , Rating: 2
Hahaha you support google cause they care about us end users experience. Give you head a shake. They will data mine everything they can out of an in-car system and also probably start forcing ads through the system once they control a big share of in-car systems.

Everything you just said makes no sense, we are all dumber just by having to of read that.


"Spreading the rumors, it's very easy because the people who write about Apple want that story, and you can claim its credible because you spoke to someone at Apple." -- Investment guru Jim Cramer














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